Stingray Chevrolet stopped returning calls about a newly bought defective vehicle Plant City, Florida

We were contacted by Brian, used car manager, after my previous review.  We were thrilled when he said he wanted to repair the problems with the van. In total our vehicle was in the shop for a month over 2 failed attempts to fix it.  We asked if they would considered buying it back or letting us trade it in.  He said at this point that is what they would do.

I was upfront about not wanting to spend any more money.  He said would be taken care of and we were told that their mark-up on the vehicle we decide on would be taken off. The next day we were told we would need to come up with an additional $5000 as they decided to NOT take the mark up off after all.  I was upset that we had been misled and I had wasted so much time being shown vehicles they knew we would not have considered otherwise at the suggestion of the salesman.  We were told that they would be buying back our vehicle at the price we had paid for it and the new deal should be no problem for us because we can just extend the repayment of our loan (Ignoring completely that I had said several times that we did not want a bigger loan).  Brian called us back and said that we should just be happy that they fixed most of it, what couldnt be fixed was not their problem it was the manufacturers and that if we want a car we felt safe and had confidence in we would have to pay more for something from them or the would give us cash value for the defective vehicle they sold us, not what we paid for it to go elsewhere.

We were told me about a car they had just taken in, a couple of thousand less.  After discussion with my husband we told the salesman that we would spend that extra, to work up the final number as we were getting the financing through our bank.  He returned to tell us the asking price had just gone up another $1000 from what we had been told earlier.  We left.

We looked at their used car inventory online & called about yet another vehicle.  Nothing  we had originally wanted, but safe, working properly and a price we were willing to pay.  My husband again spoke to the salesman to get a final number so we could go to the bank this afternoon and suddenly we are not being given the price we paid for the van for trade in as we were told.

I am questioning whether they ever had any intention of allowing us to trade back this defective vehicle or whether they thought as long as they could get us back in there they would be able to sucker us into fattening up their pockets just a little more.  We feel like we have been lied to, misled and jerked around for the last 5 days!