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Report: #1311112

Complaint Review: Streamline Funding - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: USA Develop — Fort Worth Texas USA
  • Author Confirmed What's this?
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  • Streamline Funding 8200 N. MoPac Expy, Suite 320 Austin, Texas USA

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We were approached by Kelly Smith at Streamline funding for hard money style lending.  The benefit to this type of lending is that you can close and operate more quickly, many times with far less money down.

Kelly told our company that our project was, frankly, a smaller deal for her company and we were quickly approved for a $3.6M loan with only 7.5% down; paying interest only on amounts as used, with Streamline being able to close within two weeks.  Additionally, she claimed that her company could get us virtually unlimited funding in the future.

Kelly was aware that our contract on the property was time sensitive so we granted her a degree of exclusivity because she was offering such a great deal.

After a few weeks, we began to become concerned but Kelly would say “done worry, the deal is done”.  Finally, only a few days before close she started asking a barrage of additional questions.  I inquired why so many questions all of a sudden and she claimed it was normal.  The following day her appraisal of our project came in low and we knew something was up when Streamline sent a new last minute term sheet.

We contacted the appraisal company who indicated that not only was the appraisal just completed, but important information had been omitted; Streamline had been less than helpful on the appraisal.  After we spoke with them, their appraisal came back not only where it should have been, but over $2M higher than originally estimated.

Streamline stuck to their claims and asked for over twice the money down that was originally asked for.  They also requested that we put up land for collateral before they would agree to close.  All of this was requested within 48 hours of our deadline.  I finally made it through to another person in the company who said this was actually one of their largest loans.

Fortunately, we were able to close with a competitor and on time, saving our project.  IT IS MY OPINION THAT THIS HOW STREAMLINE DOES BUSINESS.  Promise a deal they cannot offer and hold customer hostage at the closing table.   Time kills a development deal.  I think they count on that so they can offer hard money with less risk than a bank.  In fact, they are way better off if the project fails because they own a construction company who will gladly finish a proejct.

This report was posted on Ripoff Report on 06/13/2016 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/streamline-funding/austin-texas-78759/streamline-funding-remember-if-it-sounds-too-good-to-be-trueit-is-austin-texas-1311112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner

#3 Author of original report

IF IT SOUND TOO GOOD TO BE TRUE

AUTHOR: - ()

POSTED: Friday, September 02, 2016

 Kelly, The facts are this: You had received all information for the loan and promised that you could fund in 30 days. This ripoff report was NOT posted as a slam. This is a forum to simply make others aware just in case you try the same thing with them. BUYER BE WARE. That is all....

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#2 Author of original report

IF IT SOUNDS TO GOOD TO BE TRUE:

AUTHOR: - ()

POSTED: Friday, September 02, 2016

Kelly, The facts are this: You had received all information for the loan and promised that you could fund in 30 days. This was posted as a slam. This is a forum to make others aware just in case you try the same thing with them. BUYER BE WARE. That is all....

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#1 REBUTTAL Individual responds

Transparency

AUTHOR: Kelly Smith Streamline Funding - (USA)

POSTED: Friday, September 02, 2016

Good afternoon Tim and Nathan,

We were unable to provide the terms that were initially presented for a couple reasons but transparency is the determining factor.  We were not made aware of the entire development details/features and these details were withheld from us, the budget, etc however you provided these details to the appraiser so we would finance more than the property we were financing would be worth.  I provided solutions to every hurdle during our transaction process, including but not limited to; finding a suitable Guarantor we could work with, collateral in lieu of cash to close, allow us to finance the entire development (ie: amentities, pool, features that provided the additional value) and more to get the deal done.  Streamline Funding and I acted in Good Faith the entire loan process. 

 

The continual communications berating, threatening and generally trying to bully us into giving you what you wanted is unacceptable and unprofessional.  After conversations with another lender I referred to you for a separate commercial loan - their complaints for a loan they did not close with you mirrored my experiences so it is easily assumed this is the status quo for your business and I am glad that the loan did not close to protect the interests of our firm(s) and investor(s).   

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