Complaint Review: Sun Trust Mortgage - Internet Internet
- Sun Trust Mortgage Internet United States of America
- Phone:
- Web: www.suntrustmortgage.com
- Category: Banks
Sun Trust Mortgage Forced Insurance Coverage, Internet
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Due to the Naples, Florida postal service not forwarding our mail, we did not get our premium bill for our homeowners insurance until 2 weeks after it was due. As a result the insurance was cancelled. We immediately re-insured the property with the same company. However, there was a 17 day lapse in coverage. Sun Trust, would holds the mortgage on the property, forced purchased insurance from a company named QBE. The premium for our homeowners policy was $2,800 which included liability, other structures, medical, and contents. Sun Trust purchased insurance in an amount that was greater the $200,000 the remaining mortgage amount, to include the home only for an annual premium of greater than $14,000. Our pro-rated amount for the 17 days was $671. I had no objection to the bank protecting their investment. What irked me was the premium rip off. Since I have been looking into this "forced insurance" that banks purchase, I discovered that the actual risk to QBE is 2 to 5% greater than normal. This would create a premium of approximately $3,000 max. How does the bank and QBE justify a $14,000 premium. In attempting to complain, I discovered that there are virtually no consumer protections for this kind of activity--either through banking regulations or insurance regulations--although both agencies were sympathetic and told me that this happens a lot. My recourse, which I am taking, is to vote with my feet and finance with another bank, a local bank in Pennsylvania where relationship banking is the rule.
This report was posted on Ripoff Report on 07/19/2011 12:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sun-trust-mortgage/internet/sun-trust-mortgage-forced-insurance-coverage-internet-755273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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