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Report: #536184

Complaint Review: superior walls collier foundations - heidelberg Pennsylvania

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  • Reported By: dean — waynesburg Pennsylvania United States of America
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  • superior walls collier foundations 1500 ellsworth ave suite 210 heidelberg, Pennsylvania United States of America

superior walls collier foundations absolutely refused to take responsibility for their mistake heidelberg, Pennsylvania

*Author of original report: problem solved

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first of all i am not a contractor and know nothing about foundations, home building, and any codes contractors must abide by. I looked at all options of getting a new home. I decided to get a modular/double wide home, and use 8" 2' superior walls for my foundation. they are pre cast wall panels put together at the home site. I sent them all the floor plans of the home,point loads, and beam locations. they gave me a booklet to give to my escavater. in the booklet was  a very detailed description of how to have the home site prepared for the installation of the foundation walls. In the booklet there are references to several codes that must be followed. Me and my escavater looked over the booklet and followed the site prep. layed out by the booklet, and everything was by code like they wanted. superior walls came and installed the wall panels. my escavater noticed something odd with the beam pockets. we measured the distance from the bottom of the beam pocket, to where the basement floor will be. the height did not comply with local code. if the beam was in place your head would almost hit the beam. also the beam pockets in the side walls were too shallow. i immediately contacted them. the salseman mike patterson came to the site so i could show him the mistake. he told me you signed the papers this is what you get. I called his boss,Matt, he gave me the run around for weeks, he said he will figure out a solution. finally he said you signed the papers you will have to pay for the mistake! I contacted his boss, Bill, I asked him if it is normal buisness practice to sell people a product that doesnt comply with local code. he said quote " yes it is". he said whatever is on the papers you signed, that is what you get. Well i looked at the papers i signed, and i found there are 2 papers with 2 different beam pocket sizes on each. Superior walls by collier foundation system inc. knew i was putting a home on this foundation, they knew i was planning to finish the basement, they should of knew the code and they should fix this problem. not to mention the side walls where the beam pockets were made to shallow. they flat out refused to take any responsibility for their mistakes, and refuse to fix this mistake which will cost me thousands of dollars. they only got half of their money for the job and now they want the rest, even though the job isnt done rite. there will come a day when these dishonest people meet there maker, god have mercy on their soul  

This report was posted on Ripoff Report on 12/08/2009 07:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/superior-walls-collier-foundations/heidelberg-pennsylvania-15106/superior-walls-collier-foundations-absolutely-refused-to-take-responsibility-for-their-mi-536184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

problem solved

AUTHOR: dean - (USA)

POSTED: Friday, December 18, 2009

After further debate, superior walls called me and decided to fix my foundation. I was pleasantly suprised when they called, and how quick they were at my site to fix the problem. they showed up within 2 days and repaired the problem, and agreed to come back after the house is set and finish the job. I thanked them for ridding me of this burden and the stress that comes with these new home projects thanks again

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