Complaint Review: Tami Blake Fashions Of The Ages Extraordinary Historical Attire - Burbank California
- Tami Blake Fashions Of The Ages Extraordinary Historical Attire 145 S. Glenoaks Blvd., Suite 150 Burbank, California U.S.A.
- Phone:
- Web:
- Category: Seamstress
Tami Blake Fashions Of The Ages Extraordinary Historical Attire Seamstress feels free to delay, adjust, and substitute at her convenience with $3,000 wardrobe order! Burbank California
*Author of original report: Clarification
*Author of original report: The Conflict is Resolved
*Author of original report: Re.
*Consumer Comment: I Completely Disagree Fashions of the Ages is a Wonderful, Highly Professional Company that Creates Beautifully Made Clothing
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I employed Ms. Blake in 2006 to make several small items for me (mainly Victorian underpinnings and some Victorian nightgowns). She was not always timely with fulfillment, but her work quality was exceptional. In one order she sent a chemise that did not fit (yoke was too small). I returned it, she altered it free of charge and sent it back.
In January 2007 I approached her with a larger more ambitious project. I wanted a Regency/Federal period wardrobe consisting of underpinnings, gown, spencer (jacket), pelisse (coat), and two half-robes. I also ordered some additional victorian silk underpinnings, a Victorian nightgown, an Edwardian "Gibson Girl" costume (pintucked blouse, long gored skirt, and underpinnings), as well as some antique replica corsets.
Just our consultation on the project took nearly a month in itself as we discussed options and fabric choices. I also emailed Ms. Blake fashion plates of certain styles I preferred for specific garments.
The final ticket on this merchandise total was over $3,000. I paid her a hefty deposit to accomodate this purchase.
In the beginning, Ms. Blake expressed enthusiasm for the project but cautioned me the size of the order would delay fulfillment. Her normal turnover was 8-12 weeks. I accepted her projected completion date of five months to complete the project.
At the end of May (past the approximate deadline), Ms. Blake apologized to me because the order was not ready in full. She offered to ship the period underpinnings to me first so that I could try them on and take new measurements for the Regency wardrobe to be sure the clothing fit properly over the underwear. She promised the clothing would be ready "about two weeks after I emailed her the measurements." After the clothing, she would construct the corsets. I agreed to this. I also forwarded her additional payment for my account since the company policy required at least 50% of an order's total before construction began.
I received the shipment of underpinnings. Although the construction and fit were impeccable, I was disturbed by some issues. Ms. Blake, in our consultation, had advised me to purchase a "princess petticoat" (for the Regency wardrobe) as well as an "Edwardian combination petticoat" (for the Edwardian blouse and skirt). These two garments were obviously the same garments with some minor variations in trimmings!
Ms. Blake assured me the "princess petticoat" would work well with my Regency gown and be more comfortable than an empire-waisted Regency petticoat. In fact, the higher neckline of the "princess petticoat" could not accomodate the more daring neckline of a traditional Regency dress.
When I pointed this out to Ms. Blake, she apologized and promised to replace the "princess petticoat" with a new one with a more accomodating neckline.
From here on out, a series of new delays occured over a month and a half. Ms. Blake's excuses included illness, employment as a costumiere for a feature film, an inattentive neighbor who was supposed to ship my order but didn't make it to UPS on time.
In late July she claimed she'd checked her accounts and never received payment from me and could not send the shipment until that was up to date. I examined my bank statements and discovered my payment to her company, made in late May had never been paid out.
When I expressed concern for the fact that I'd emailed her authorization to debit my account almost two months ago to keep the account current, her only response was that her company's policy stated it was the client's responsibility to get payment to her and verify payment.
By this time I was stressed to the point I wished I'd never bothered with this project. I requested photographs of the garments which Ms. Blake declined to provide, claiming her camera was broken. The company's website specifies that all garments are carefully photographed prior to shipment for insurance purposes.
Ms. Blake emailed me the last week of July to advise me that she'd shipped my order AND to request an additional deposit for the corsets which still hadn't been made yet. I replied I would not authorize additional funds for her until I received the present order. She replied she'd "just put my corsets away until I was ready to pay for them."
I was suspicious I would be less than thrilled with my shipment and my suspicions were not disappointed.
The order was incomplete. Accompanying the order was a note from Ms. Blake claiming she'd had to keep two specific very expensive items "for additional work". In a prior email she'd assured me everything was complete and she could not wait for me to see all of it.
The Regency gown bodice was obviously meant for someone with a much smaller chest and the gown was lined like a MODERN gown with a slim-fitting straight liner that could NEVER fit over the underpinnings bought from and made by this same company!
The spencer and the pelisse had machine-sewn buttonholes. Because the empire waistbands of these garments had thicker fabric, the seamstress opted to place the waistband button just ABOVE the waistband...which meant I had a button straining closed over my lower bust which (DD cup) is significantly fuller than my ribcage. This causes the skirt of the pelisse to flare and gap unbecomingly instead of falling smoothly at the waistband.
Instead of the delicate, slightly puffed slim sleeves I'd requested and provided a fashion plate as visual aid, the spencer had HUGE oversized leg 'o mutton sleeves! It looked monstrous, like some weird historical hybrid combining Regency bodice with thick-cuffed impossibly full Edwardian sleeves puffing out to my EARS.
The Juliet style gathers on the pelisse sleeves were so delicate half the gathers popped on the right sleeve with my initial try on of the garment. The sleeves are period accurate, but their construction doesn't accomodate the fit of sleeves of dress and underpinnings worn underneath.
Tami also opted not to decorate the pelisse with matching fabric bows (in her note claiming it was "too much trouble"). Instead, she made bows out of cheap single-edge nylon satin ribbon in a shade of pink that did not match the pelisse and attached those instead.
The lace on the Edwardian blouse was tiny and cheap-looking. Instead of simple banded cuffs, she used ribbon drawstring (MORE of the cheap nylon ribbon which won't stay tied in bows). I've consulted three different historical seamstresses all of whom verify this is not historically accurate.
There is not one single garment in the order that wasn't somehow spoiled either in fit or in decoration.
I contacted Ms. Blake immediately and advised her this was not what I ordered and insisted she fix it. Her response was very catty and full of denial. She accepted no responsibility for her poor work. She made it sound like she was a good friend of mine who'd done all this work for me for free and that I was complaining needlessly.
I sent her photos of me wearing some of the poor-fitting garments. She again
denied responsibility and claimed all the garments were made to fit the measurements I'd provided. If they did not fit, it must be because I'd provided incorrect measures or my measures had changed. The fact that she did not construct them correctly to begin with never occurred to her.
She finally offered to alter the garments but said she would have to charge for the services since "it's not her fault because the garments were made to accomodate the measurements I gave her." Her total for the charges for alterations was almost another $700! She also offered to do some less complicated alterations (like sew in a "patch" of extra fabric on either side of the bodice to make the bodice bigger) free of charge.
She also claimed I was responsible for the poor fit because I could have invested in a bodice mockup to verify the fit before she made the garment. During our consultation she never offered or recommended such service.
I explained to Tami that it was HER responsibility to think about these things, SHE is the seamstress and SHE is more aware of what fitting challenges might occur. I told her I paid her not just to assemble garments but to THINK and to ADVISE me on how to get the nicest garments.
Her response was that I "seemed really dissatisfied and she doubted there was anything she could do to make me happy." At that point she offered to return my remaining garments (evidently they were not as "incomplete" as she'd claimed two days prior) and cancel the corsets. I accepted and the items were shipped at my expense.
Do not patronize this seamstress unless you are very knowledgeable about your needs and the period for which you are dressing. Tami Blake and Fashions Of the Ages lack the ethics and sense of responsibility to advise you properly. They WILL cut corners with work and will attempt to talk you into buying something "better" that is actually just easier for them to sew. They feel free to make extreme changes with your specifications and then conceal it from you until you actually receive the garments and see it for yourself!
On top of that, customer service and customer satisfaction is a nonentity to Ms. Blake. If you're dissatisfied, she just doesn't care. She rationalizes she was paid to sew and she sewed.
It is now November and I am still having these items altered through more ethical credible seamstresses. Although not cheap, it is still not as costly as what Ms. Blake would have charged. Some items are more salvageable than others and some have been "retired."
I do not reccommend this company.
Aimee
Harahan, Louisiana
U.S.A.
This report was posted on Ripoff Report on 11/23/2007 09:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tami-blake-fashions-of-the-ages-extraordinary-historical-attire/burbank-california-91502/tami-blake-fashions-of-the-ages-extraordinary-historical-attire-seamstress-feels-free-to-d-286232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
Clarification
AUTHOR: Unhappy_camper - (U.S.A.)
SUBMITTED: Saturday, March 29, 2008
Several months ago, I posted a statement claiming my conflict with this company has been resolved. In the concern that I may have misled readers, I wish to clarify that the conflict is only resolved in the sense that I had no wish to persue the issue any further with the company.
To this day I still have items from this disastrous order that are pending costly alteration and/or repair at my own expense.
I have done substantial business with several on-line seamstresses and corsetieres and I have never had the range of miscommunication and error I have suffered with this company.
In my opinion the company's habit of changing specifications on my orders and NOT consulting with me regarding those changes prior to shipment constitutes a lack of professionalism and poor customer service.
It is no fun ordering a garment with specifically desired details, receiving that garment and discovering that the desired details have been changed or omitted without any prior notification.
I have ordered dresses and other garments from other seamstresses and they fit attractively, are designed according to my specifications, and are shipped in a timely fashion. These are the seamstresses who deserve my praise, my recommendation, and my repeat business.
My statements reflect my own experiences and are not meant in any way to defame any entity or to mislead the public.

#3 Author of original report
The Conflict is Resolved
AUTHOR: Unhappy_camper - (U.S.A.)
SUBMITTED: Tuesday, January 15, 2008
After further discussion with Ms. Blake and reviewing our past correspondences I have concluded that the errors and disappointments related to my final order from Ms. Blake are the result of imperfect communication via the limitation of email. I retract any statement made in my original report which might be viewed as false and misleading regarding Ms. Blake and/or Fashions Of The Ages.

#2 Author of original report
Re.
AUTHOR: Unhappy_camper - (U.S.A.)
SUBMITTED: Monday, November 26, 2007
Tiffany,
Good evening. You are certainly welcome to advise Ms. Blake. However, there is nothing mentionned in my report which has not already been communicated to her company.
I do not doubt you've enjoyed positive experiences with Fashions Of The Ages in the past. In my report I specified I had also ordered items from her prior to this botched order.
I have retained ALL complete email correspondences with this company and detailed photographs of the garments sent to me as well as the fashion plates and photos supplied to this company as visual aids for the garments. I have offered Ms. Blake/FOTA every reasonable opportunity to make this right, something she should have been glad to do for a repeat client.
My greatest complaint with this company isn't that my order was ROYALLY messed up, it's that the company made NO effort to accept responsibility for it or to repair it.
As I already said I am STILL paying for this fiasco, I have to pay other seamstresses to correct this mess. In some cases, some of the costliest garments have had to be re-made into other garments altogether.
It's fine that you've had positive experiences with Tami Blake/FOTA. I've also have positive experiences in the past. That doesn't mean it's acceptable for her to pass the buck and refuse accountability for this order.

#1 Consumer Comment
I Completely Disagree Fashions of the Ages is a Wonderful, Highly Professional Company that Creates Beautifully Made Clothing
AUTHOR: Tiffany - (U.S.A.)
SUBMITTED: Monday, November 26, 2007
Stumbling across this ridiculous report made me laugh!! I have ordered several dresses and other costume items from Fashions of the Ages over the past few years. I have absolutely LOVED everything I've ordered from this company. Tami has been a delight to work with; she is extremely knowledgeable and helpful. The quality of work this company produces is superior to many of the other similar companies I have also ordered from and their prices are fantastic. I wouldn't believe any of this silly report for a second I contacted the company this morning to make them aware of this report so that they can also post a rebuttal and set this right. This woman obviously doesn't know anything don't believe this load of rubbish!


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