Complaint Review: Target Super Center Optical - Rowlett Texas
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- Author Confirmed
- Target Super Center Optical Lakeview Parkway Rowlett, Texas U.S.A.
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- Category: Eye Care
Target Super Center Optical I paid $250 for some eyeglasses that I cant use, they give me headaches !! Rowlett texas
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I purchased a pair of eyeglasses for $250. After changing the prescription 2 or 3 times and with me still getting headaches when I try to wear them, I go back later and they tell me that I probably need Glass Lens as the plastic dont work as well, plus the curveature of the lens could cause a problem so I say OK.
Then they tell me that they dont make glass lens any longer and that I have waited too long after the purchase to complain !!! I complained to them everyday as I was working at that store and I have contacted Target Customer Service multiple times by e-mail and telephone about this !! They should have records!! I'm 69 years old and I had to save up money to buy the glasses !!
Johnny
rowlett, Texas
U.S.A.
This report was posted on Ripoff Report on 05/04/2009 11:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/target-super-center-optical/rowlett-texas-75088/target-super-center-optical-i-paid-250-for-some-eyeglasses-that-i-cant-use-they-give-me-448639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
I have a suggestion...
AUTHOR: GingerinLV - (U.S.A.)
SUBMITTED: Sunday, May 24, 2009
Ask for a full refund back!! YES! Eyeglasses can be returned. If they are suggesting you need glass lenses vs. plastic, and they cannot accomodate you because they no longer sell glass lenses, then they need to give you your money back so you can go elsewhere. If they tell you "no" then ask for a manager. If they still deny you a refund, then file a complaint with the BBB. Good luck to you.
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