Complaint Review: Tax Act - Internet
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- Author Confirmed
- Tax Act 1425 60th Street NE, Suite 300 Internet U.S.A.
- Phone:
- Web:
- Category: Income Tax Service
Tax Act Incorrectly figured tax forms Internet
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The free Standard Edition of the TaxAct software made 2 unforgivable and gross mistakes. It figured my standard deduction for Married Filing Joint at $7500. The 1040 Form clearly indicates the correct amount to be $10,900.
Also, because I am only 57 and drawing a retirement stipend from the USAF, it calculated a 10% penalty for early disbursement from a retirement account.
Had I not bought the $13.95 state version when I began to fill out the free federal form I would have just quit what I was doing and considered it "free and worth every penny". However, since I had 14 bucks invested, I tried to salvage it.
A TaxAct representative told me that in order to obtain any help with their software I would have to first upgrade to the Deluxe Edition, regardless that I had already spent money with them.
I feel this is throwing good money after bad and have instead requested a refund of my $13.95.
Dave
Blytheville, Arkansas
U.S.A.
This report was posted on Ripoff Report on 02/23/2009 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tax-act/internet/tax-act-incorrectly-figured-tax-forms-internet-427420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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