TD Ameritrade Inc. Flawed Product, Abusive Slurs By Staff, Collusion With Financial and Violent Crimes, Fraud, Theft. Omaha Nebraska

I experienced a bank failure that looks to have been in the making for some time. With that just in time for my December SSA payment, December 02, 2016, my bank TD Ameritrade, decided to close my brokerage, savings, and Roth IRA accounts and with that leave me with only $10 in my wallet and a hotel bill due in 2 days. Just in time for Xmas and also done to accept and hope to keep my 12/2016 US SSA payment. Lovely. Since this was their fault as they said.

In the past their web site is always down for "maintenance", etc. All in all a useless product.

From what I now know, and as I knew then, I was in good standing with them overall and something had been wrong with their accounting. This however was dealt with wrong, they should have allowed me to cash out most or some of the account and then close it. With all of that I had to act and find a place to sleep, and a place to use a computer to have my checks sent to me when they liquidated my account.

The history here is not good and over the course of the last few years in banking with them, behaviours have been odd, they admitted more than once this is their fault. Their accounting systems overall are useless since the ledgers are not atomic. They change, are rewritten, don't update in real time, and are inaccurate.

In doing this, and it was done intentionally to force me to be homeless during the winter and Xmas season in end of 2016, they accepted my December 02, 2016 US SSA payment. Closed the account keeping it from my use. And then claimed they were mailing checks for the balance of the accounts. Not sure you'd want to sit around with this wad of cash like this. In doing that they botched out on other purchases, claimed they closed the debit card when in fact they allowed a later debit to come through over 2 months later from Walmart. Walmart made numerous refunds to the debit card none of which showed up and TD allowed this theft to happen, botched out on two other Visa disputes, and with that partook in and enable more theft of my monies. Then they admit that again saying it makes no sense. I agreed again.

Dialogs on the phone had them be verbally abusive, condescending, accusing me of things, making slurs, being harassive, dishonest, telling me they sent a product such as a debit card when it had not been sent, same thing with checks to close the account. I had to call them over and over again. At one point 3 times a day for 7 days to get a debit card replaced, each time I was lied to. Some of this is US SSA's fault since they should have closed them off as of 12/2016. This problem malingered for two more months forcing me to deal with these felons longer than I needed to of course. Money went to them and they needed to issue me new checks from TD and I had to cash those checks. INSANE!!!

If you are banking there and they have not been closed up by UST then I'd say get out now and run!

These people are PATHETIC!!