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Report: #901246

Complaint Review: Texas Auto Brokers - conroe Texas

  • Submitted:
  • Updated:
  • Reported By: abusycompany — houston Texas United States of America
  • Author Confirmed What's this?
  • Why?
  • Texas Auto Brokers 610 North Loop 336 conroe, Texas United States of America

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I purchased a car about 6 years ago, it was totaled and the insurance paid most of the remaining balance. My salesman was a long time high school friend and informed me that if I got another car from them, they would consider the balance paid in full.

I got a second car from them, which is now 100% paid off, never missing a payment.

Now, I am in the process of buying a house... my lender pulls my credit... Texas Auto Brokers has me as still being late on $3583 worth of car from the one the insurance paid off.

This has damaged my credit and is standing in the way of me getting my house. My two cars ran great and I had no problem with the dealership... but what they did to my credit is very shady and underhanded. If they have not removed it within 30 days I am going to sue them.

Did they pocket the insurance money and then hit my credit as if I still owed them $3583?

I mean come on. If they would have called me, mailed me or tried to contact me in anyway to let me know I still had a balance due on the first car and I needed to pay it.. I WOULD HAVE. But I was told that car was paid off.

I mean it isn't like they didn't have my information. I've been giving them money this whole time, two times a month, for 4 years... and little did I know that entire time they had put a hit on my credit that I still owed them money for the first car. A car they said was paid off.

I will sue this company if this isn't removed off my report within 30 days.

This report was posted on Ripoff Report on 06/22/2012 07:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/texas-auto-brokers/conroe-texas-77301/texas-auto-brokers-fraud-ruined-my-credit-with-false-charges-conroe-texas-901246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

Oh great master rebutt

AUTHOR: The Outlaw Josey Wales - (United States of America)

POSTED: Friday, June 22, 2012

 Bobby are you trying to get me banned from replying to the rebutts you and the Team do?????? You can't make me cry and names calling does not work, what is your next attack????

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#3 Consumer Comment

Sounds like

AUTHOR: Robert - (U.S.A.)

POSTED: Friday, June 22, 2012

You need to be more upset at your "friend" who looks like they outright lied to you to get you to buy a car from him.

Texas Auto Brokers has me as still being late on $3583 worth of car from the one the insurance paid off.
- No..remember by your own admission earlier in your post the insurance did not pay off the entire balance.  It was your "friend" who said that if you bought a car from them that they would consider the balance paid in full.  So did you get anything from your "friend" to show proof of this?  Because if you only have his word, you will find that with his word and $2 you could buy a $2 cup of coffee.

As to the balance.  You didn't say what the unpaid balance was, but in 6 years it would be possible with additional interest and late fees that the balance has ballooned to $3583.

You could try to sue them under provisions of the Fair Credit Reporting Act(FCRA) but unless you have proof of this agreement that says your original amount would be paid off.  You are basically "Up the Creek without a Paddle"

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#2 General Comment

Poor rebutal

AUTHOR: Bubba Lee - (Canada)

POSTED: Friday, June 22, 2012

If tyhe dealer was supposed to pay it off as part of your new deal, it will be in the contract and enforceable.

Call a lawyer and sue if you need to

If its not in the contract you are stuck, Sorry.

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#1 Consumer Comment

You should be mad at your friend, not the company!

AUTHOR: MovingForward - (USA)

POSTED: Friday, June 22, 2012

I'm sorry that apparently you and your friend weren't aware of the relationship of your loan to your friend's dealership. Your friend didn't have the authority to cancel the remaining debt on your vehicle loan. Once the loan funds upon purchase, the dealership has no authority to change the note with a third party lender.
 
Your loan is a separate issue from the value of the car payoff. If you had owned the vehicle outright with no loan, then you would have received the insurance proceeds. However, you went to a third party lender to finance the vehicle. Unfortunately you were upside down in the vehicle loan as evidenced by the short payoff from your insurance company. It was your responsibility to pay it off. You can do so now and go back to your house lender's underwriter to explain the issue. That may or may not work with the lender. 

First, check to see if you have a judgment against you. If you do, you can generally negotiate the judgment payoff to a smaller amount, but not always. If there is a judgment you will want to get a written Satisfaction of Judgment when you pay it off and make sure its recorded in your county so this debt doesn't come back to harm you again.

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