Complaint Review: The Auto Place - Toronto Ontario
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- Author Not Confirmed
- The Auto Place 100 Toro Road Toronto, Ontario Canada
- Phone: 416-661-1666
- Web: www.theautoplace.autotrader.ca
- Category: Auto Dealers
The Auto Place Used Car Dealer Refuses to Honor Warranty - Over $1000 in repairs Toronto, Ontario Canada
*Author of original report: The Auto Place - Changing their tune about honouring warranty - we'll see...
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I purchased a 2007 Mazda5 certified from The Auto Place. My contact states I have a bumper to bumper warranty excl. transmission and engine. Within a few days of driving, I was experiencing severe swaying when going over bumps.
I had it inspected elsewhere and they have advised that the vehicle should not have passed safety certification due to two problems which will cost over $1000 to fix.
I contacted The Auto Place several times to allow them to rectify this. However, Sam said that they will not honor the warranty and it is my problem - they will not fix it.
Be very careful about buying anything from The Auto Place. They revealed an accident on the vehicle AFTER we had already paid the deposit and now this. Don't buy a car there.
This report was posted on Ripoff Report on 06/27/2011 07:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-auto-place/toronto-ontario-m3j2a9/the-auto-place-used-car-dealer-refuses-to-honor-warranty-over-1000-in-repairs-toronto-746130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
The Auto Place - Changing their tune about honouring warranty - we'll see...
AUTHOR: MT - (Canada)
SUBMITTED: Thursday, June 30, 2011
Now that I have not taken this matter sitting down, as they
would have hoped, The Auto Place is changing their tune.
They are now saying they will repair the vehicle as per the
warranty. In fact, they are now claiming
in writing that they never said they would not honor the warranty - which is
not true - on Friday, Sam actually said explicitly to me on the phone that they
would not honour the warranty and told me not to contact them again.
Clearly, they were not happy that I used the internet to
bring attention to their business practices.
I will update this post again if/when they repair the vehicle.
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