Complaint Review: The Flash Memory Store - Nationwide
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- Author Confirmed
- The Flash Memory Store http://www.flashmemorystore.com/ Nationwide U.S.A.
- Phone:
- Web:
- Category: Cameras & Video
flashmemorystore.com/ The Flash Memory Store; customusb.com; computermemorystore.com/ Alex Flash Memory Store on the Web; Don't go there!! Glenview Illinois
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I was going on a trip overseas and ordered two flash drives for my camera from the Flash Memory Store on the web. The Flash Memory website quoted shipping times- what it didn't say is that after it ships by UPS- then it goes into the normal mail. Shipping took almost two weeks. When I called to inquire about my product when it did not come within the stated time- Alex - the owner/manager (I am assuming since no one else ever answers the mail)-stated that it was within shipping time. He noted I did not read the "fine print".
He made no effort to try to help me fix the problem and the charged me a 15% restocking fee when I returned the merchandise when I returned from my trip. When I questioned him he once again refeffer to the "rules" and said " As stated on the RMA form you signed, merchandise returned that is not defective is assessed a 15% restocking fee."
DO NOT have anything to do wth this company. It took them a week to answer my e-mail when I inquire how to ship back my product. THeir customer service is horrible, and ther policies are all for their benefit- definately not yours!!!!
Heidie
Alexandria, Virginia
U.S.A.
This report was posted on Ripoff Report on 04/14/2008 05:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-flash-memory-store/nationwide/flashmemorystorecom-the-flash-memory-store-customusbcom-computermemorystorecom-ale-326049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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