The Genie Company N/A Substandard garage door opener Mt. Hope Ohio

I purchased a Genie Powerlift 900/Model 2562 in May 2013 but I did not have it installed until the fall of 2014.

This thing was always a piece of garbage..you had to practically be on top of the thing for the remote opener to work, then we had a storm this past spring that totally fried it. The door started going up and down at some point during the night while I was sleeping. In the morning, I went out to shut it down, and the whole mechanism was beat to hell. The door arm is bent beyond repair, which busted the shuttle. I had someone come to look at it, hoping it could be repaired with winter coming, but the board is toast.

So much for that safety mechanism that is supposed to shut the device down in this kind of circumstance. Of course, I can't find the receipt, only the manual. My bad. However, I will never, ever, ever purchase a Genie product again and I will make sure that I tell anyone who is thinking of buying a garage door opener not to buy a Genie!!!

I am also going to file a consumer complaint, since the "safety mechanism" apparently did not work, which resulted in the door continually opening and closing with no shut off occurring. I paid over $200 for this thing to be operational from the fall of 2014 through the spring of 2015!! Unbelievable.