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Report: #1182176

Complaint Review: The toll roads (IRVINE) - Irvine California

  • Submitted:
  • Updated:
  • Reported By: April — Chino California
  • Author Not Confirmed What's this?
  • Why?
  • The toll roads (IRVINE) 125 Pacifica Suite 120 Irvine, California USA

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I passed through the toll road as my GPS instructed me to save time for a job interview on 9/11, 9/15/, 9/23/, 9/24, naive as I was I saw the toll sign but I have no idea how to pay for it. I get to my job interview and human as I was I forgot about the toll road. I then received a bill on 9/26/14 that I owe 23.72 not including penalty. So i immediately paid for it. Since I received the bill on 9/26/14 I thought all the violations were included on the dates I passed by the toll road. Lo and behold on 10/10/14 I receive another violation for the dates of 9/23/ and 9/24, which I thought I already paid for on 9/26/14. So i shrugged it off and just paid the regular $30.56 for 9/23 and 9/24, but it was already too late. they charged $605.56 which was automatically deducted from the previous card that I used. I called the customer service I was on hold for 2 hours! I didnt give up, so finally I was able to speak with a customer service and she was no help at all. She offered to lower the bill to $180, which was still a lot. I politely said, if we needed to pay the toll within 48 hrs to prevent penalty then how come the second violation for 9/23 and 9/24 wasnt posted online when I paid on 9/26? I explained that i have proof on 9/26/14 that it says i have 0 violations. I dont understand this toll and I feel  bad for people who gets lost and is re-routed by the gps through this hell-forsaken toll road. I am not going to go down quietly, yes I agreed to pay for $180 but im giving you my word that I will complain every single f**king day until this gets media attention or by the local government.

This report was posted on Ripoff Report on 10/10/2014 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-toll-roads-irvine/irvine-california-92618/the-toll-roads-irvine-toll-road-violation-irvine-california-1182176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Consumer Comment

tyg shill

AUTHOR: sickofscams - (USA)

POSTED: Wednesday, February 22, 2017

Yea, he is whining because a criminal agency charges hundreds of dollars to citizens who try to pay their bill correctly, but the toll roads purposefully hide infomration so that you get another notice.

Please, you sound like a total shill for the toll roads and a crappy one at that.

The toll roads need to be legislated.

I knowingly went on the toll roads, went to pay my toll in 5 days, it never hsowe dup on their website, i get a letter with a huge bill..i didnt pay, I sued and won.

my advice to everyone is to sue the toll roads.

 

 

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#2 Consumer Comment

reply to previous comment

AUTHOR: Vincent - ()

POSTED: Monday, December 15, 2014

To the commenter on this complaint:

 

I find it to be disturbing that this loser wants to call people names and rant about how it was just and ok to charge the outrageous fees for a late violation payments. An increase of 1881.54% over the original toll violation to an organization that is so irresponsible that they keep refinancing the loan amount for the roads, not paying them off as originally intended. They even paid $1.1 million to consultants to reconstruct the repayment plan on the road. 

The fines they impose are so out of line that they should have a class action lawsuit brought against them. They are not honoring their original agreement with the citizens and are gouging anyone they can. Using the DMV and courts to help enforce these disturbing illegal and unjust fines.

 

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#1 General Comment

Responsibility...

AUTHOR: Tyg - ()

POSTED: Friday, October 10, 2014

 You can stop your crybaby tactics its NOT going to work. YOU used the toll road which requires payment. YOU seek to argue symantics instead of just admitting that YOU screwed up and just paying what YOU owe. One would THINK that YOU as an ADULT would understand a little thing like a toll road. Even your GPS informs you that you will be turning on a toll road. yes we get it YOU ARE HUMAN!!! Still doesn't change REALITY!!! REALITY is that YOU drove on a toll road and YOU are being made to pay for the PRIVILAGE of using a toll road. Whining about it only shows that YOU are not mature enough to handle LIFE!!!! BOOHOO!!!! YOU got busted driving on a toll road without paying for it. NO ONE forced YOU to drive on the toll road. YOU CHOSE to take a toll road so YOU wouldn't be late. LIVE with your choices!! The ONLY person that has ripped YOU off is YOU!! YOUR CHOICES!! YOUR CAR!! YOUR PROBLEM!!! The only thing the media would do is just point out the SHEER self entitlement that YOU possess. The media will say the SAME THING!!!! So go ahead, knock yourself out trying to make THEM look bad over the CHOICES YOU MADE!!! I mean HOW could THAT backfire in ANY WAY....right??? Silly little child, YOU need a time out and to have YOUR toys taken from you since YOU CANNOT act like a responsible adult.

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