Theratorials Urbane Academics THIEVING TOUTOR!!! Bronx NY

Nazingha West of Theratorials/ Urbane Academics has deceived me into thinking they truely were for helping kids but they are not. I paid in advance $240 for an assessment and tutoring sessions. Ms. West showed up once for the assessment which she didn't stay the full required time and was $120. I was never informed on my child's assesment progress and Ms. West never showed up to provide my child with services. I emailed, called and left voice mails asking whats going on and eventually for a refund, but got ignored every single time. I was taken advantage of. When I did some research I am surprised to see on yelp and the BBB ( Better Business Bureau) that I'm not the only one with this problem. Nzingha West has a history of not providing services, keeping the payments and not contacting back clients. This is indeed a shame that Nazingha West in a position to help our children, but you take advantage of them. I am asking for the refund of the services you never provided of $120. Since you've ignored every other form of contact I have to resort to posting.