Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1177362

Complaint Review: Thomas Auto Sales - Hillsboro Oregon

  • Submitted:
  • Updated:
  • Reported By: Larry Fine — McMinnville Oregon
  • Author Not Confirmed What's this?
  • Why?
  • Thomas Auto Sales 4173 SE Tualatin Valley Highway Hillsboro, Oregon USA

Thomas Auto Sales Goes back on promises then lies to customer. Hillsboro Oregon

*Consumer Comment: You aren't stuck with your current interest rate for 48 months

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

2013 I purchased a vehicle from Thomas Auto. due to some credit issues I was given a very high intrest rate and the vehicle was a simple less then 7K purchase. I was told by the saleman that if I followed 2 simple rules I could lower my intrest rate and get a better vehicle in 10 months. #1 Make all payments on time and in full. #2 Keep the vehicle maintained and undamaged. Do both of these things and I could get FULL trade-in value for the car. The salesman said "think of it as renting a car from us for 10 months" I did both and 10 months later they had a vehicle I was intrested in and called the dealrship. My old saleman was no longer employed there. The new salesman was informed of the 2 rules I had followed. He told me to come in and they would check my trade in to see if I had followed rule #2 and they would check and see if I followed rule #1.

Long story short they told me that the previous salesman was wrong and they didn't do business like that. My trade in is now worth less that half of it's value-car is worth less than loan and if I wanted the other car it would cost me 2K out of pocket plus more per monthly payment. They could have told me this over the phone but I see now they just wanted to gwet me into their salesroom. I would not have bought the car if I had known I'd be stuck w/this high intrest rate for 48 months. 

This report was posted on Ripoff Report on 09/17/2014 08:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thomas-auto-sales/hillsboro-oregon-97123/thomas-auto-sales-goes-back-on-promises-then-lies-to-customer-hillsboro-oregon-1177362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

You aren't stuck with your current interest rate for 48 months

AUTHOR: FloridaNative - ()

POSTED: Wednesday, September 17, 2014

You can refinance out of your current loan into a lower interest rate loan at any time. There is criteria that you have to meet to complete the refinance plus there is a restriction on the age and milage of the vehicle. Going  back to the dealer where you bought the vehicle is the worst place to try to refinance. They just don't do it except in rare circumstances and if they do the new loan will be worse than the old loan.

It is clear that the sales representative misinformed you. That is common especially with these small lots that specialize in subprime loans. Even if you had excellent credit - they aren't going to tell you that and will stick it to you with a high rate loan. That's why you should check out your own credit and have your own source of funds from an outside lender (bank or credit union) before you go car shopping. That way you control the purchase and the financing.

Check with your local credit union to see what their criteria is for a refinance. If you are upside down on the vehicle, then find out what the private party sale value is for your vehicle in its current condition. The private party value is higher than the trade value or the refinance value. You may not be that far upside down. Usually these small lot dealers give next to nothing for any type of trade because that is their business model.

Credit Unions are very good at giving low interest rate auto loans. What you don't want to do is carry over any negative equity from this current vehicle onto the next vehicle. So either sell it and bring cash to make up the difference between the sales price and the loan amount or refinance it. Good luck with your refinance.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now