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Report: #1322754

Complaint Review: Thomas Edison Electric - Internet

  • Submitted:
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  • Reported By: Sherrie — Philadelphia Pennsylvania USA
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  • Thomas Edison Electric Internet USA

Thomas Edison Electric Price Gouging Philadelphia Internet

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This company is definition of PRICE- GOUGING! I had a breaker that needed to be replaced. I called their emergency service at 9pm on Aug 15th, an electrician named Patrick arrived at 11pm. I knew up front it would cost $195 for him to show up (OK , it was an emergency) ...however the company refused to estimate the repair cost on the phone. Patrick arrives and says it will be $320 to "asses" the problem, after he already confirmed  it was the breaker as soon as he saw it; then he says it will cost $820 to replace the 100 amp breaker!!! $1300+ to replace a $50 breaker. When I said no thank you, he offered 10% off...I offered to pay him $300 to fix it...he said he was worth much more than that. I sat in the heat/dark all night and got an honest, top-rate professional to fix it in the morning for $250. Only after the fact did I read the numerous complaints against this dishonest company. CBS Philly even did a TV segment about them: http://philadelphia.cbslocal.com/2015/02/25/3-on-your-side-big-repair-bills-from-thomas-edison-electric/

This report was posted on Ripoff Report on 08/16/2016 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thomas-edison-electric/internet/thomas-edison-electric-price-gouging-philadelphia-internet-1322754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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