thompson moving Thompson moving unreliable, dishonest sunrise Florida

 thompson moving is very unreliable , dishonest. i booked their services on the phone, their sales rep was very helpful and assured me they were proffesionals and i would receive my services in a timely manner. i told her punctuality was very important because i had to turn in my keys at a certain time that day. moving day and 10 am appt they called that they were having difficulties and would arrive no later than 12pm. 12:30 pm no showed at my place, they wouldnt answer my calls. i received a call at 3pm asking if i still needed their services. i didnt. i had decided to rent a uhaul and do the move myself. the owner refused to return my deposit , because i did not cancel within 72 hrs, dismissing the fact that i canceled the move after waiting 6 hours after my appt time. DO NOT USE THIS COMPANY!!!!