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Report: #1420185

Complaint Review: thrivemarket.com - Marina del Rey California

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  • Reported By: Pokey — Beaverton Oregon United States
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  • thrivemarket.com 4509 Glencoe Ave Marina del Rey, California United States

thrivemarket.com Thrive Market Scam membership fee-Dishonest Practices-DO NOT DO FREE OFFER! Marina del Rey California

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I got hooked by the "Free Jar of Coconut Oil". I made a small purchase and they have charged me 3 years for the $59.95 membership. I only found out because I dont use that bank account anymore was surprized to see the balance go down. 

Nowhere on their order page does it inform you that you will be charged $59.95 per year, starting one month after your first order. I was also unable to delete my credit card information from their system. I had to call my bank to block future charges. They don't have a cancellation button on their website, but instead you need to call them during 9-4 business hours. I got a canned response from support email. No refund. I have not called. 

This is a scam. AVOID THRIVE MARKET

This report was posted on Ripoff Report on 12/31/2017 08:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thrivemarketcom/marina-del-rey-california-90292/thrivemarketcom-thrive-market-scam-membership-fee-dishonest-practices-do-not-do-free-offe-1420185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Related Reports

1, Report #1374689
May 22 2017
03:19 PM
Photo
Thrive Market thrivemarket.com Used Free Trial after I received my first order I decided it wasn't for me, called to cancel, they've been legit charging me a membership fee for the last three years without so much as a peep from them. Spoke to Adelia who promptly told me she wasn't going to return those fee's aside from the fee charged this month ,seemed like they do this all the time. She denied that I cancelled ,cancel in writing or they will do this to you as well. This is a legit scam! Internet
Author: California
2, Report #1342265
Dec 09 2016
09:34 AM
thrive market thrivemarket.com The charge for the trial membership was not obvious . I never saw I would be charged $60 a year. Internet
Author: quarryville, Pennsylvania
3, Report #1300605
Apr 19 2016
12:51 PM
Thrive Market thrivemarket.com I was offered a 1 month trial membership, free of charge (but had to enter a credit card). I placed 1 order and decided that it wasn't for me. I cancelled before the 30 days was up. I was then charged the full fee. I emailed and called multiple times before I was finally able to speak with a human. Internet
Author: PHILADELPHIA, Pennsylvania

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