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Report: #125319

Complaint Review: TigerDirect - Soyo - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Post Falls Idaho
  • Author Not Confirmed What's this?
  • Why?
  • TigerDirect - Soyo 7795 W. Flagler St. Miami, Florida U.S.A.

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Purchased three [3] items, that they [TigerDirect], advertised with rebates:
Soyo Motherboard
Rebate: $30.00

Soyo Barebones
Rebate: $25.00
$75.00 [Bonus Rebate]

XFX AGP Card
Rebate: $30.00

I filled out the rebate form, attached the required proof of purchase, and UPC from box. Did the same with 2nd and 3rd items.

I know they were received, as two [2] of them show up on the Soyo Rebate site [www.verifyrebate.com] as approved. The first one was mailed on 06/19/2004, as I had not received either one of them, I e-mailed Soyo, on 10/01/2004. They replied the next day, stating, "We are behind on processing", please wait a little longer. I emailed them several more times, they did not respond. On 12/02/2004, I emailed TigerDirect, stating these steps I had taken.

On 12/08/2004, I received a reply from them, asking for the total of the rebates. I emailed them the total, listing each item, separately. On 12/11/2004, I received an email from them, stating, "We have issued a $75.00 refund back to your credit card. It finally showed up on my credit card, on 12/15/2004, but is was for $55.00, not $75.00. I replied, immediately, that they only refunded $55.00. They replied, we only show you as having $75.00 in rebates due. I replied, again, listing the rebates separately, and stating, " I have $160.00 in rebates due, and you are refunding $55.00". That means I am out of $105.00?

The only reason I purchased these items, was because, You Advertised them with Rebates! I have not heard back from them! I do have copies of all the paperwork, including TigerDirect's online offer!

Before anyone orders from them, see the site for bbbsoutheastflorida:
Click: Get a Company Report
Type: TigerDirect.com.

Frank
Post Falls, Idaho
U.S.A.

This report was posted on Ripoff Report on 01/01/2005 12:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tigerdirect-soyo/miami-florida-33144/tigerdirect-soyo-will-not-honor-advertised-rebates-ripoff-miami-florida-125319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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5Consumer
0Employee/Owner

#5 Consumer Comment

Finally Received Rebates

AUTHOR: Frank - (U.S.A.)

POSTED: Friday, January 07, 2005

Finally received all three [3] of my rebates from Soyo! Came in mail today [01/07/2005]. Don't know why they decided to pay, as I had filed a complaint with the BBB, and also emailed Soyo Headquarters, in Taiwan.

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#4 Author of original report

TigerDirect- Soyo complaint with the FTC

AUTHOR: Frank - (U.S.A.)

POSTED: Monday, January 03, 2005

Have filed a complaint with the FTC. I only filed on TigerDirect.com, will file a separate one for Soyo. I would ask everyone who has been Ripped Off to do the same. Very easy to file.

www.rn.ftc.gov

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#3 Author of original report

TigerDirect- Soyo complaint with the FTC

AUTHOR: Frank - (U.S.A.)

POSTED: Monday, January 03, 2005

Have filed a complaint with the FTC. I only filed on TigerDirect.com, will file a separate one for Soyo. I would ask everyone who has been Ripped Off to do the same. Very easy to file.

www.rn.ftc.gov

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#2 Author of original report

TigerDirect- Soyo complaint with the FTC

AUTHOR: Frank - (U.S.A.)

POSTED: Monday, January 03, 2005

Have filed a complaint with the FTC. I only filed on TigerDirect.com, will file a separate one for Soyo. I would ask everyone who has been Ripped Off to do the same. Very easy to file.

www.rn.ftc.gov

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#1 Author of original report

TigerDirect- Soyo complaint with the FTC

AUTHOR: Frank - (U.S.A.)

POSTED: Monday, January 03, 2005

Have filed a complaint with the FTC. I only filed on TigerDirect.com, will file a separate one for Soyo. I would ask everyone who has been Ripped Off to do the same. Very easy to file.

www.rn.ftc.gov

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