Time Quest watches timequest.us They sell imported watches 30251 Golden Lantern, Suite E California

 Bought a watch from Time Quest and it hand broke in less than six months. There was warranty card to register watch but English warranty card was missing. I bought it on a close out sale. I wrote to seller and complained it broke. I asked if this was a return item because warranty card was missing.  Here is my e-mail and their response:

Me:

This watch must be a return but you did not note this when I purchased it 6 months ago.  It should be under 2 year warranty but it is missing English registration card and time stamp from you.  I guess I will not be buying anymore watches from you

Timequest:

"Baseless assumptions followed by unfounded accusations really have no place here but we can play it anyway you want. I offered to put the hand back on for you, hands don’t generally FALL off, they do get knocked off on impact, so if you want to play the blame game, its likely that you whacked it or dropped it.  Either way, your accusation that the watch had been previously abused by someone else and then returned to my stock and resold is a knee jerk bit of foolishness at best.  Send the watch back to me, we will reset the hand for you. We don’t stamp warranty cards, what good is at stamped warranty card should the watch be purchased and then immediately returned because it was not liked? We stand behind everything we sell"

I found a paper with watch that they would fix if less than six month and send check for $8.00.  Sent watch on January 8th 2014 and no response January 23rd. Seller gets mad at customer and don't care if they sell defective watch.