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Report: #422742

Complaint Review: Tons Of Tools / TonsofTools.com / The Tons Network - La Mirada California

  • Submitted:
  • Updated:
  • Reported By: Salt Lake City Utah
  • Author Confirmed What's this?
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  • Tons Of Tools / TonsofTools.com / The Tons Network 14680 Alondra Blvd La Mirada, California U.S.A.

Tons Of Tools / TonsofTools.com / The Tons Network / Brian TonsOfTools - sent damaged products then accepted returns with no refund. La Mirada California

*General Comment: trademark infringement and Defamation

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First time poster here. I recently bought some products from this site for an undisclosed amount. Upon receipt of the products, they were all damaged. The boxed they were sent in were fine, as in no dents or dings, or anything.

The products themselves were completely demolished. After contacting the company, someone named Brian responded and told me they were going to send me the mailing labels for return. About 3 weeks go by, and nothing. Now I know it doesn't take that long for the mail.

So, rather than waiting for the labels and missing out on the return policy, I printed up my own labels, in hopes that once received, they would refund me for both the products and the shipping. That was almost a month ago, and haven't heard from Brian or anyone from the company since.

Needless to say, watch out for this company.

Tow_nale
Salt Lake City, Utah
U.S.A.

This report was posted on Ripoff Report on 02/10/2009 09:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tons-of-tools-tonsoftoolscom-the-tons-network/la-mirada-california-90638/tons-of-tools-tonsoftoolscom-the-tons-network-brian-tonsoftools-sent-damaged-pro-422742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 General Comment

trademark infringement and Defamation

AUTHOR: chrisg - (United States of America)

POSTED: Wednesday, June 02, 2010

The company was reported as being www.tonsoftools.com and this is NOT true.

The Rip Off company is actually www.tons-of-tools.com .

They are illegally using a trademarked name. Tons Of Tools is registered trademark of Tons Of Tool LLC in Milford, Ct. There are NO DASHES in the web address for the REAL company.

PLEASE correct this post with the proper name of the dead beat being reported.

Thank you.

Sincerely,

Christopher Gambino,owner

Tons Of Tools LLC

www.tonsoftools.com

 

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