Total Web Creation They have not provided the work that they said would be delivered in 45 days (it's been 180) Internet

I purchased a guaranteed page 1 ranking package from TotalWebCreation.com prior to ever finding all the negative reviews on this site about them. I was told that it would take 45 days to rank my website on page 1 for the desired keywords. I paid roughly $400 for this service. It has now been about 180 days and I have gotten nothing but excuses. Not only that, the customer support has even complained that I email them to often asking for updates (I usually do this 2 or 3x a month) Wouldn't you be contacting them if it was your money and the service isn't being done? Not only have I not been ranked on page 1 of google yet, I don't even have a single word in the top 100 rankings at all. The highest ranking kewyord is on page 16 of google as of today. I have asked for a refund multiple times because of these outrageously bad results. Every time I ask for a refund they tell me that they do not give refunds and will continue doing work on my site. They also ask me to be patient.The last time they told me this I waited almost 2 months. I checked the progress and today I see all 3 keywords that I am trying to attain a page 1 ranking for have dropped in the rankings between 2 and 60 spots depending on the keyword. None have improved. I again asked for a refund because of this and again they denied me a refund. I'd recommend that no one ever use this company if you want to attain rankings...especially if you don't want to get scammed like many of us have.