Report: #1241880

Complaint Review: Trupanion - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Tue, July 14, 2015
Updated: Tue, August 25, 2015
Reported By: Winston Salem NC — Winston Salem North Carolina USA

Author Not Confirmed

Why?

Trupanion Nationwide USA

Phone:
Web: www.trupanion.com
Category: Animal Services

Trupanion Ripoff, Never pays claims Nationwide

*UPDATE Employee: Re: Your concerns

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Trupanion always seems to come up with a ton of questions about information that was provided when the coverage was purchased i.e. Date of Birth or Date of Adoption, Date and location of Spay/neuter, etc.. All Delay tactics for not paying claims. All they are intersted in is collecting your premium, like most other Lying, Thieving insurance companies. DON'T buy there insurance, RIPOFF...

This report was posted on Ripoff Report on 07/14/2015 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/trupanion/nationwide/trupanion-ripoff-never-pays-claims-nationwide-1241880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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0Author

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0Employee/Owner

#1 UPDATE Employee

Re: Your concerns

AUTHOR: Trupanion - (USA)

SUBMITTED: Tuesday, August 25, 2015

POSTED: Tuesday, August 25, 2015

Hi there,

We're sorry you've had a frustrating experience with us. I assure you that the questions we ask ensure that we have a full medical history on file, which is what we need to determine coverage. The first claim can take some time, but subsequent claims go much more smoothly.

We'd love to hear from you and see if there's anything we can do to help you feel better about your coverage. Feel free to call us at (888) 733-2685; we're staffed 24 hours a day, 7 days a week.

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