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Report: #89575

Complaint Review: Trust Benefits - Global Benefits - World Benefits - Champlain New York

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  • Reported By: Oak Hills California
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  • Trust Benefits - Global Benefits - World Benefits 100 A Walnut Champlain, New York U.S.A.

Trust Benefits/ Global Benefits/ World Benefits ripoff/lied/seems to change name of company too often/very poor service/extremely slow and phone always busy Champlain New York *UPDATE .. World Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!

*Author of original report: No refund given!

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EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson

EDitor@RipoffReport.com

badbusinessbureau.com

CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.


CONSUMERS REPORT
On 12/5/2003 I received a phone call from Trust Benefits wanting to sell me a credit card. I wanted to repair my credit so I paid them $299.00 by check over the phone with my debit card. I waited for a long time to receive this credit card and finally got a hold of them and told them it still had not come.

They said I should've received it already so they would have to send me their package again. It was supposed to come in about 15 business days by Federal Express. I have been waiting more than patiently and it still has not come.

I told them this would be the last chance I give them before I ask for my money back. Well, I think it's time to get my money back! I'm trying to contact them but all I get is a busy signal. I will keep trying but I really feel scammed. Especially with the way they keep changing their company name like they're trying to hide their criminal acts and not get found by the people they stole from!!

Jeannette
Oak Hills, California
U.S.A.

This report was posted on Ripoff Report on 04/29/2004 06:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/trust-benefits-global-benefits-world-benefits/champlain-new-york-12919/trust-benefits-global-benefits-world-benefits-ripoffliedseems-to-change-name-of-compan-89575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
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#1 Author of original report

No refund given!

AUTHOR: Jeannette - (U.S.A.)

POSTED: Saturday, July 10, 2004

Global Benefits, or whatever they go by nowadays, has failed to refund my money after I requested it in writing. They said they would give refunds on the last update of this report on 2/20/04. I don't know what else I can do!! I've tried contacting them by phone, and by letter, but they won't respond to my request in any way. This has got to stop!! They should be in jail for fraud & credit card theft. By the way, I have given them my correct information!!! What is the problem?

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