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Report: #706630

Complaint Review: Twistbox Entertainment - Internet

  • Submitted:
  • Updated:
  • Reported By: AMY — London United Kingdom
  • Author Not Confirmed What's this?
  • Why?
  • Twistbox Entertainment Internet United States of America

Twistbox Entertainment SCAM, UNAUTHORISED SUBSCRIPTION, ILLEGAL Internet

*Author of original report: Sorted

*Author of original report: Twistbox Scam!

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I have been charged £93 pounds worth of "purchases" on my Vodafone phone bill from Twistbox UK.

I have never once subcribed to them and I have recieved £3 a day charges for the whole of January 2011.

I cannot contact anybody about this, the UK number given on the Website is incorrect as they are no longer based at this office.

I have been given the following number 0208 816 8248- however all I get is an answer phone message after 3 rings. I have left 3 messages stating my problem for them to call me back. I have heard nothing.

After talking to Vodafone it seems that they have also been charging me for Feb 2011 too, the same charges.

they have no helpline to call, no UK email and the address is also incorrect on the website.

I hope somebody can help me, I have already contacted Trading Standards UK and I will be taking legal action against them if this is not resolved.

Amy
London


This report was posted on Ripoff Report on 03/16/2011 08:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/twistbox-entertainment/internet/twistbox-entertainment-scam-unauthorised-subscription-illegal-internet-706630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Sorted

AUTHOR: AMYM - (United Kingdom)

POSTED: Wednesday, March 16, 2011

I have now been intouch with Twistbox, shortly after this posting I recieved a response. they have been very helpful. faith is now restored.


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#1 Author of original report

Twistbox Scam!

AUTHOR: AMYM - (United Kingdom)

POSTED: Wednesday, March 16, 2011

I have been charged £93 pounds worth of "purchases" on my Vodafone phone bill from Twistbox UK. I have never once subcribed to them and I have recieved £3 a day charges for the whole of January 2011. I cannot contact anybody about this, the UK number given on the Website is incorrect as they are no longer based at this office. I have been given the following number 0208 816 8248- however all I get is an answer phone message after 3 rings.

I have left 3 messages stating my problem for them to call me back. I have heard nothing. After talking to Vodafone it seems that they have also been charging me for Feb 2011 too, the same charges. they have no helpline to call, no UK email and the address is also incorrect on the website. I hope somebody can help me, I have already contacted Trading Standards UK and I will be taking legal action against them if this is not resolved.

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