Complaint Review: UggBootShare.com - Internet
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- Author Confirmed
- UggBootShare.com 801 victor ave # 3 Ininglewood California 90302 Internet United States of America
- Phone: 1-8950761188
- Web: http://www.uggbootshare.com
- Category: Clothing Stores
UggBootShare.com UggBootShare.com Worst Customer Service! Stay Clear! Internet
*Author of original report: UggBootShare. Smarmy business selling fake UGGs
*Author of original report: UggBootShare.com practising extortion!
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Hello:
I ordered a pair of woman's UGGs, gray, knightsbridge, in size "8".
After receiving the boots, the zip-up would not pass my wife's calves. My sister-in-law (5'6"/118) owns the same boots, size 8 in tan, and the one's sent out would not clear her calves. The boots (same size) purchased locally fit just fine. I don't know where UggBootShare get's it's supply, whether they are "less-than-perfect" (hence the deep discounts?), but these are defective.
The one's purchased locally fit both fine, the boots YOU sent will not fit. Our neighbor who has a pair (which interested my wife) tried them as well. With a smaller foot and size, she struggled to get the boot to to zip.
Clearly, the boots you sent were manufactured off-size, and are problematic due to materials, or workmanship. Please make arrangements with me for return shipment and complete refund.
In the event you are uncooperative in this request, after contacting your corporate entities and making the request there, I assure you I will dedicate 3 days to Twittering UggBootShares' insane inability to please a customer.
You will appear on Ripoff Report.com, Consumerist, Yelp, and a virtual plethora of other consumer oriented sites. Please take me seriously in this alert advising as many other consumers as I am able,about UggBootShares egregious handling of our situation with improperly manufactured boots/off specifications when one boot fits, another (same size) does not.
You had someone respond to our first mail with this comment:
---------- Forwarded message ----------
From: uggbootshare <uggbootshare@hotmail.com>
Date: Tue, Feb 2, 2010 at 12:08 AM
Subject: Re: knightsbridge return
To: XXXXXXXX <http://mail.google.com/mail/?view=cm&fs=1&tf=1&to=kcrew914@gmail.com>
Was this intended to be sarcastic, "gotcha" remark (from someone who does not do English well at all)? How graceless.
I invite you to correspond quickly,
This report was posted on Ripoff Report on 02/03/2010 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/uggbootsharecom/internet/uggbootsharecom-uggbootsharecom-worst-customer-service-stay-clear-internet-563942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
UggBootShare. Smarmy business selling fake UGGs
AUTHOR: Ron - (USA)
SUBMITTED: Tuesday, February 16, 2010
"Hi, yes, I just got my """ Uggs" from them, and my face is itching from the chemical!!!
Please, I bought Adirondack tll 5498 and these are not real they are fake!!!
Well, hopefull I will get my money back!!!"
_Unfortunately, that woman will NOT get her money back. UggBootShare is run from a P.O. Box, and the complaints I've seen since my run-in with them, confirm they do very bad business.
In another report I explain how their "returns" dept. asked for $35 to be "put in a boot", so the return would be authorized. I believe that's EXTORTION?
In the mean time, save yourself some almost guaranteed grief, and find your boots at consumer-oriented online shops that don't practice extortion.
Very bad company and people.
#1 Author of original report
UggBootShare.com practising extortion!
AUTHOR: Ron - (USA)
SUBMITTED: Tuesday, February 16, 2010
Hello:
I ordered a pair of women's size 8 UGGs, Grey, Knightsbridge. After receiving the boots, the zip-up will not pass her calves. My sister-in-law tried the (5'6"/118), and they would not zip. Our neighbor who has a pair (which
interested my wife) tried them as well. Where the pair she bought locally zip fine (SAME SIZE), the pair from YOU, do not. I consider this an error in manufacturing/workmanship. This is unacceptable.
After an email to return, we were told this was not an acceptable reason for exchange? Please make arrangements with me for return shipment and complete refund.
In the event you are uncooperative in this request, after contacting your corporate entities and making the request there, I assure you I will dedicate 3 days to Twittering UggBootShare.coms' insane inability to please a
customer. You will appear on RipOffRepots.com,(((Redacted))) (((Redacted))) and a virtual plethora of other consumer oriented sites. Please take me seriously in this alert to make public, as much as I am able, your unwillingness to return boots that are clearly manufactured out of specifications. I invite you to correspond quickly,
As of this writing, the company (UggBootShare.com), responded to me and I quote:
On Wed, Feb 3, 2010 at 8:41 PM, uggbootshare <uggbootshare@hotmail.com> wrote: "Hello friend you can send them back,but you should put $35 inside of boot for shipping payment.
sincerely"
It is my assertion this request, regardless of the employee that responded to me, constitutes "extortion". It is informal (all lower caps, no name attached), and clearly not representative of of a professional at UggBootsShare.com. I plan to file a complaint with the "Internet Crime Complaint Cenetr", which is a body combining the FBI, NW3C (White Collar Crime), and the BJA. For reference, the web site is:
http://www.ic3.gov/default.
This has now, in my opinion, escalated from lousy service to the crime of extortion (they'll take the boots back, if I slip $35 into a boot?). Once again, I admonish anyone who reads this to be wary of dealings with this organization.
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