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Report: #786378

Complaint Review: Ultimate Facia - Boulder Colorado

  • Submitted:
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  • Reported By: Renee — Newton New Hampshire United States of America
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  • Ultimate Facia 6240 Lookout Boulder Co. Boulder, Colorado United States of America

Ultimate Facia RIP OFF SCAM Boulder, Colorado

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I was doing a survey with Ultimate Facial and they asked for a card for verification, I did put it in but I hit cancel to stop any orders, so I thought.

Later that evening I checked my account and they charged me $2.81 for products that I did not order. I contacted them before it even shipped and they said it was shipped. How is this possible at 10pm on a Saturday??

They told me I could cancel my order so I did so, again so I thought. I was told to send the package back. I did. Now they state they haven't received the package (22 days later) and charged my account $79.81! I contacted them to complain, the first woman Renee hung up on me the second woman Jane  told me they haven't received it, I said let me get this straight, if I kept the package you would have charged me $19.97 but I returned it and you charge me $79.81??!! She said "Yes".

How is this possible??

I have filed a complaint with the Attorney General's office in Colorado. I would suggest anyone else to do the same.

This report was posted on Ripoff Report on 10/08/2011 10:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ultimate-facia/boulder-colorado-/ultimate-facia-rip-off-scam-boulder-colorado-786378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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