Universal Protection Services Field Supervisor for Lombard, Illinois Office Lombard Illinois

I was employed by Universal Protection Services for almost exactly a year. My job title was Field Supervisor and my job was supposed to be inspecting job sites and staff. The first 11 months of my employment was spent sitting posts all over northwest and southwest Illinois. I was supposed to have access to a company vehicle, however, there was never one available for me. Because of this I was routinely putting over a 100 miles a day on my own vehicle and was never compensated.

It was common for me to be sent to an account to cover a single shift and then no one showing up to relieve me; so then I was stuck working a second shift. I would then drive an hour to an hour and half home, only to have dispatch call me asking to work at another account. Record keeping was so poor, that the on duty dispatcher would have no idea I had just worked a double. Another issue was being called hours after working a double while trying to sleep and being asked to go work another account. If you tried saying no or standing up for yourself, your job would be threatened.

Anytime I was sent to a new account, I would ask if there were any details I should now, anyone I should talk to, be aware of, any special instructions...etc They never could provide me with any information, because they were absolutely clueless. I was sent to several accounts that I discovered were armed accounts and I was unarmed. I was told by the client that I was covering for officers that had been shot while on duty, and I had never been told this by the office. One time I was reprimanded and chastised onsite by another Field Supervisor for not having a firearm. I explained I didn't have the proper certification yet. His response was that it was no excuse and proceeded to write me up. I reminded him that as we were both Field Supervisors he couldn't write me up and ordered him off the site. He said he would report the issue to our Regional VP. Result was I was finally sent to my firearms training course.

I was working an account, that was unarmed, and had strict policy of NO firearms onsite, period. I worked this account for several months and frequently other Field Supervisors would visit while armed. The client would complain every time, the behavior never changed. These little men needed their guns to feel adequate. I was reprimanded at this account by another Field Supervisor for a theft that occurred over my days off. I explained I had no idea what he was talking about as the client had never discussed the incident with me. He scoffed and began berating me. This all occurred on the salesroom floor in front of the client and customers. The entire time this little man was berating me, he had his hand on his firearm. I reported this to our corporate office. They promoted him.

I pity anyone employed by this company. I hope you have fewer payroll issues than I did, every check from start to finish was wrong. I terminated my employment after being paid everything owed me in December, 2013. That night at 11pm, I was called by the dispatcher and asked to work an account 70 miles from my home. Needless to say after informing him what I thought of the communication in their office, I informed him I was no longer in their employ.