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Report: #1309294

Complaint Review: USA Discount Warehouse - Cape Coral Florida

  • Submitted:
  • Updated:
  • Reported By: Nicole — Pataskala Ohio USA
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  • USA Discount Warehouse **** ** **** ****** ****** **** Cape Coral, Florida USA

USA Discount Warehouse Poor Customer Service, badgering, Name Calling, Scam, Rip off, Liar Cape Coral Florida

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I found this company online and saw that they had great prices on an item I needed. They offered same day shipping and 2-3 day delivery. I placed an order for a 4gb Micro SD Card. That was on May 27th. It was placed early in th eday so it should have been shipped out that day. I contacted them Wednesday via email to please check the status of my order as it has not arrived. I also never received tracking as promised.

I got no reply. Their online chat was alco not working. I emailed them again yesterday stating to please confirm the status of my order that I had not received any response. I told them if I did not hear back by end of day I would assume they are a scam company and dispute the charge.

Today I contacted them via chat. I explained what happend and that I was growing angry. I was told that my order shipped in a very nasty way. And then cut off from chat. I was unable to reply or screenshot as they deleted the conversation immediatly.

I was then chatted again and told that my measly $10 was not worth their time and had already been refunded. I can tell you that NO...it has NOT been refunded. And I have yet to receive what I ordered. I then received THIS response from their customer service....

 

What an awful awful company.

 

 

This report was posted on Ripoff Report on 06/03/2016 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usa-discount-warehouse/cape-coral-florida-33909/usa-discount-warehouse-poor-customer-service-badgering-name-calling-scam-rip-off-lia-1309294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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