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Report: #460234

Complaint Review: VELAS VALLARTA - PUERTO VALLARTA Mexico

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  • Reported By: jupiter Florida
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  • VELAS VALLARTA PUERTO VALLARTA PUERTO VALLARTA, Mexico Mexico

VELAS VALLARTA FRAUDULENT SALES PRACTICES PUERTO VALLARTA Mexico

*Consumer Comment: Reply

*Author of original report: UPDATE FRAUDULENT BUSINESS VELAS VALLARTA

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I went on vacations to Mexico and the day I got there we received an invitation for a "free breakfast", that person offered us transportation and some gifts, we were so tired that we accepted. When we got to the resort, after the breakfast we were introduced to a sales representative. He showed us some information about an "Investment". He offered us many "good things" at that time and we thought it could be a good investment, also we think we could afford it. We signed the papers, and went back to our resort. We had the time to read the contract and we discovered many things they sold us and we did not see in the contract, they were using MISLEADING INFORMATION and no ethical SALES PRACTICES, and we decided to cancel it. We were in our last day of the cool-off period, I sent my cancellation via e-mail with a copy to PROFECO, but the people from Velas Vallarta did not accept it, they are refusing the cancelation because they say I was beyond my 5 days period to cancel, they think being a tourist we dont know the mexican laws. They are trying to stall me, they abused my innocence and many others before me, I hope for the ones who had read this information, please never accept to go to any "Investment Presentation" or any "Free Breakfast" with Velas Vallarta, that will become in the worst nightmare.

I have written documentation and yet they refuse to accept my request. If anyone has a good advise to share I will appreciate it.



Rcox
jupiter, Florida
U.S.A.

This report was posted on Ripoff Report on 06/09/2009 06:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/velas-vallarta/puerto-vallarta-mexico/velas-vallarta-fraudulent-sales-practices-puerto-vallarta-mexico-460234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Consumer Comment

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AUTHOR: Mark Miles - (USA)

POSTED: Tuesday, April 26, 2016

It is always best to hire someone skilled to do so, unfortunately in most cases these companies dedicated to cancel timeshares usually cheat for the second time to their customers since they are vulnerable and desperate. If you are thinking of hiring them you just have to make sure you do not have to make any payment upfront ... I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts:


http://www.timesharescam.com/blog/46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/


http://www.timesharescam.com/blog/158-how-to-cancel-a-timeshare/

 

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#1 Author of original report

UPDATE FRAUDULENT BUSINESS VELAS VALLARTA

AUTHOR: Rcox - (U.S.A.)

POSTED: Wednesday, October 14, 2009

 

This is an update for the comment made against Velas Vallarta, I would like to clarify that Velas Vallarta searched all the possible ways until they got a satisfactory resolution for both parties. Ask for Monica, she will help you as she did with me. Great customer service. 

 

    

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