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Report: #1213779

Complaint Review: VENTAS RIVIERA MAYA, S, A DE C.V. - PUERTO VALLARTA, JALISCO

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  • Updated:
  • Reported By: MARYTERESE WALLACE — denver Colorado USA
  • Author Not Confirmed What's this?
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  • VENTAS RIVIERA MAYA, S, A DE C.V. RIO NILO NUM 213-53, MARIANO OTERO, 48320 PUERTO VALLARTA, JALISCO, Mexico

VENTAS RIVIERA MAYA, S, A DE C.V. VACATION PRIVILEGES VIDA VACATIONS, I WOULD ABSOLUTELY LIKE TO START A CLASS ACTION SUIT, AS WE WERE DUPPED AND WANT TO PROTECT OTHERS FROM OUR HORRIBLE EXPERIENCE.. PUERTO VALLARTA, JALISCO

*Author of original report: VIDA VACATIONS HAS SATISFIED

*Author of original report: Vida Vacations

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AFTER ALLOWING US TO CANCEL OUR TIME SHARE PURCHASE (WITHIN THE 5 DAY RESCISSION PERIOD, THEY PUT THE DOWN PAYMENT TOWARDS A NEW 'DEAL' THE VACATION PRIVILEGES. THEY SAID WE HAD A 5 DAY RIGHT OF RECISION EXCEPT FOR THE 'ENROLLMENT FEE'. IT WAS ON A DIFFERENT PIECE OF PAPER WHAT THE ENROLLMENT FEE WAS. WHE WE SIGNED THAT PIECE OF PAPER WE THOUGHT WE WERE JUST SIGNING FOR THE PURCHASE. ABOVE THE TOTAL COST, IT ACTUALLY SAID 'ENROLLMENT FEE. CONSEQUENTLY WHEN WE SIGNED WE GAVE UP THE ENTIRE COST OF THE PURCHASE AS THEY WERE NOW CALLING IT THE ENROLLMENT FEE. THIS WAS NOT CLEAR TO US AT THE TIME. WHEN WE WENT BACK TO RESCIND, WITHIN 2 DAYS, THEY TOLD US WE HAD AGREED TO GIVE UP THE ENROLLMENT FEE - WHICH WAS THE TOTAL COST!!!!! HOW DEVASTATING! WE FEEL LIKE WE HAVE BEEN ROBBED, HAVE VERY BAD FEELINGS ABOUT THE MEXICAN PEOPLE AND HOW THEY COULD TREAT US TOURISTS. WE HAVE NOT BEEN ABLE TO ENJOY OUR VACATION EVER SINCE. NO WHERE IN AMERICA WOULD THE 'ENROLLMENT FEE' BE THE FULL COST OF THE PRODUCT

This report was posted on Ripoff Report on 03/06/2015 09:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ventas-riviera-maya-s-a-de-cv/puerto-vallarta-jalisco/ventas-riviera-maya-s-a-de-cv-vacation-privileges-vida-vacations-i-would-absolutely-1213779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

VIDA VACATIONS HAS SATISFIED

AUTHOR: - ()

POSTED: Thursday, March 26, 2015

ALL MY COMPLAINTS.  ALL IS RESOLVED AND I RETRACT MY POST.

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#1 Author of original report

Vida Vacations

AUTHOR: - ()

POSTED: Thursday, March 19, 2015

 and Vacation Priveleges has satisfactorily resolved the issues with our complaint, as soon as they will put the credit back on my credit card.

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