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Report: #1208191

Complaint Review: VibranteEyeRevitalizing Cream - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: Mary Wallace — Rockport Texas
  • Author Confirmed What's this?
  • Why?
  • VibranteEyeRevitalizing Cream 3760 W. McFadden Av, Suite B Santa Ana, California USA

VibranteEyeRevitalizing Cream and NuDerma Dishonest, lying, cheating, criminal - I'm out $179.00. Need I say more? I'm 74 years old. Santa Ana, CA California

*Consumer Suggestion: FTC

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I ordered a sample of these two products, NyDerma Firming Face Serum and Vibrante Eye Revitalizing Eye Cream, expectingto pay $4.95 postage each. But my Discover Card was quickly billed $89.15 and $89.85 for orders I did not request, did no receive, and did not want.  Since I am hard of hearing my husband phoned Discover Card to see what could be done about it, and was told that I would need to rquest a refund, a cancellation of any supposed contract (which I do not have!), along with a cancellatiion confirmation number. I have filled out a complaint form for NuDerma on line. Whether I will receive my refund remains to be seen. I certainly hope you can help me and I thank you very much if you can.

This report was posted on Ripoff Report on 02/10/2015 05:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vibranteeyerevitalizing-cream/santa-ana-california-92704/vibranteeyerevitalizing-cream-and-nuderma-dishonest-lying-cheating-criminal-im-out-1208191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

FTC

AUTHOR: Katie - ()

POSTED: Tuesday, February 10, 2015

If you haven't yet, check out the Federal Trade Commission website, they may have info that can help you.

If you don't get a refund from the company, contact Discover again, they might just need proof you did everything you could before they can attempt a chargeback. Document everything you can.

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