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Report: #1440129

Complaint Review: WhiteHatBox - Internet

  • Submitted:
  • Updated:
  • Reported By: Russ — United States
  • Author Confirmed What's this?
  • Why?
  • WhiteHatBox Internet United States

WhiteHatBox Uncontrolled access of Facebook Info, no refund Internet

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Most software that automates Facebook actions has you login through a Facebook App, meaning you can disable access to that App through Facebook. WhiteHatBox's FollowingLike takes your credentials directly and uses them, not going through Facebook's App interface. I confirmed this with their support team. This means that once they have your credentials, you can never disable access from that App until you change your credentials.

This is a non-standard and uncontrolled use of Facebook credentials that consumers should be warned against using, especially in this day and age. When I notified WhiteHatBox of this and asked for a refund, they would not give me one, offering only 50% back and other free software, which I certainly do not want given their philosophy on using user credentials.

This report was posted on Ripoff Report on 04/24/2018 09:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/whitehatbox/internet/whitehatbox-uncontrolled-access-of-facebook-info-no-refund-internet-1440129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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