Complaint Review: Wicked Rocket - Indianapolis Indiana
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- Author Confirmed
- Wicked Rocket 1501 West Ohio Street Indianapolis, Indiana U.S.A.
- Phone: 866-942-5332
- Web:
- Category: Specialty Stores
Wicked Rocket RIPOFF ruined my kids Xmas Indianapolis Indiana
*UPDATE Employee: I can still help
*Author of original report: Ruined my families Xmas
*UPDATE Employee: Expidited shipping
Show customers why they should trust your business over your competitors...
I ordered 2 meerkat 50's and 2 helmets on 12/03/05.I spent 25 minutes ordering, gave credit card, was told I would have before xmas. Never recieved anything. No phone call, no email, nothing. Just a verbal confirmation #. When I called back on 12/20/05. They looked up my order, said they did not know what happened to it. They said no way by xmas.I cancelled. They are terrible. I hope people find this website as I did, and save their kids the dissapointment.
Lee
Rochester, New York
U.S.A.
This report was posted on Ripoff Report on 12/22/2005 05:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wicked-rocket/indianapolis-indiana-46222/wicked-rocket-ripoff-ruined-my-kids-xmas-indianapolis-indiana-169027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
I can still help
AUTHOR: Matthew - (U.S.A.)
SUBMITTED: Wednesday, January 11, 2006
If you are still interested in ATVs, or any of my products, I would be more than happy to bump your order to the top and ship your items to you.
Matthew Jackson
#2 Author of original report
Ruined my families Xmas
AUTHOR: Lee - (U.S.A.)
SUBMITTED: Wednesday, January 11, 2006
I was told on december 20th by an employee, that he had no idea where my order even was. He did not suggest any expedited shipping. He simply told me that there was no way I would have by christmas.Oh, by the way. This is after I had called the day previous, a female said she would look into my order and get back to me.She never called. I never even got a email from your company, let alone a phone call. I was told that when I placed my order on December 3rd, that I would DEFINATLY have in time for xmas.Never heard anything after that.Nothing. No offer to expedite shipping . Nothing.
#1 UPDATE Employee
Expidited shipping
AUTHOR: Matthew - (U.S.A.)
SUBMITTED: Tuesday, January 10, 2006
We could have had this order to you, I upgraded several orders up to FedEx two day, with their "Heavy Weight" division, for an extra charge. There could have been a way. I would have loved to have shipped your stuff. During the course of "crunch" week we had made calls to all customers whose shipments that were going to be late, I saw your name on the list. I am sorry I was unable to meet your deadline.
Matthew Jackson
Parts Dept. and Warehouse Manager
Indianapolis, IN
matt@wickedrocket.com
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