Complaint Review: Windy City Quality Foods, Inc - Elgin Illinois
- Windy City Quality Foods, Inc 1443 Holmes Rd Elgin, Illinois USA
- Phone: 8476727944
- Web: www.WindyCityQualityFoods.com
- Category: Food Stores
Windy City Quality Foods, Inc Lied about what the product was and then wouldn't return calls to return it in time. Would only exchange Elgin Illinois
*REBUTTAL Owner of company: We are sorry for you trouble.
Was told product was all natural grass fed beef. When I took the box out of the carton, it had added ingredients such as soy, msg, etc... I immediately tried to call the reps cell number. It was a bogus number. The truck was no longer on my street so I couldn't stop it. I called and left messages on the corporate line and did not receive any response. When I finally made contact, the person said he'd call back and never did. Two months later I still have the unwanted meat in the freezer. They will not credit me because I did not return it in three days. The rep promised 100%b satisfaction but they won't take it back and they don't call back! This place is a scam.
This report was posted on Ripoff Report on 07/20/2015 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/windy-city-quality-foods-inc/elgin-illinois-60123/windy-city-quality-foods-inc-lied-about-what-the-product-was-and-then-wouldnt-return-ca-1243054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
We are sorry for you trouble.
AUTHOR: Windy City Quality Foods, Inc. - (USA)
SUBMITTED: Sunday, May 15, 2016
We are sorry that you are not satisfied with your purchase. We would be more than happy to exchange it. Please email customer service at customerservice@windycityqualityfoods.com. Thank you for your valuable feedback.


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