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Report: #404651

Complaint Review: WirelessStore USA - N. Hollywood California

  • Submitted:
  • Updated:
  • Reported By: Kaysville Utah
  • Author Confirmed What's this?
  • Why?
  • WirelessStore USA 7325 Atoll Ave N. Hollywood, California U.S.A.

WirelessStore USA - Wirelesstoreusa - Mr. Wireless Refuses to refund me the money of phone I retruned unless I change negative feedback on eBay to positive N. Hollywood California

*Consumer Suggestion: money not refunded

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On November 17, 2008 I purchased a new Motorola phone from the seller. The item was listed as being new, and was supposed to come with additional accessories. When I received the phone it had obviously been used, and the ESN had previously been registered. It was also missing the accessories. I contacted the seller, who at first refused to give me a refund. I left appropriate negative feedback on eBay in response. The next day I received a call from the company with an RMA number (RMA#11-xxxx) and was told to return the phone for a full refund, plus shipping. I returned the phone on 12/02/08 via FedEx with the following tracking number: 782120610xxxxxx. Tracking information shows the phone delivered back to the company on December 4, 2008. When I still did not receive a refund after that, I called the company to see when I could expect my refund. I was told they would not give me my refund unless I changed my negative feedback on eBay to positive. I refused to do so. In response they have refused to give me a refund.

I have noticed that the feedback for this seller changes from negative to postive a lot. I know he is doing the same to other buyers, refusing to refund them their money unless they change the feedback to positive.

Now, 6 weeks later, I still do not have my refund, and the seller refuses to communicate any further unless I change my feedback.

Malyshka
Kaysville, Utah
U.S.A.

This report was posted on Ripoff Report on 12/24/2008 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wirelessstore-usa/n-hollywood-california-91605/wirelessstore-usa-wirelesstoreusa-mr-wireless-refuses-to-refund-me-the-money-of-phone-404651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

money not refunded

AUTHOR: Canttellmyname - (U.S.A.)

POSTED: Thursday, January 01, 2009

File a complaint with Ebay as 'Item not as described' and Ebay should order refund of your money. Make sure that Ebay is aware that you do not have the product. Retract your feedback and do not leave any feedback.

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