Complaint Review: Wolf's Furniture - Doug Wolf - Lancaster Pennsylvania
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- Wolf's Furniture - Doug Wolf 2040 Bennett Ave Lancaster, Pennsylvania USA
- Phone: 717-209-6940
- Web: www.wolffurniture.com
- Category: Furniture & Furnishings
Wolf's Furniture - Doug Wolf - Owner / Linda Burke - General Manager BUYER BEWARE OF WOLF's FURNITURE !!! Lancaster Pennsylvania
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I purchased 2 expensive sofas from Wolf's Furniture in Feb 2014. Paid the full amount at time of purchase...over $4k !! They did not have the exact sofa in their showroom, so the salesperson showed me what we purchased. (picture on left) We loved it ! After more than a month delay, we received our brand new sofas in May ( picture on right).
*** See any differences ?? ...
A service tech was sent out in May and agreed that the sofas are crap and would need to be reordered. We wait and wait again.
Then Wolf's furniture emails me and says they are not going to reorder the sofas since they cant guarantee the craftsmanship. Their solution is to refund my $$ and pickup the crap they delivered.
Therefore, I contact Lazy Boy directly and there response is to send me back to Wolf's for a solution.
End of story....after 6 months of waiting for our wonderful new sofa's, we are back looking for furniture again.
*** These are 2 companies to AVOID !! They sell and sell and sell you on the product and then no one stands behind the product !!
This report was posted on Ripoff Report on 07/29/2014 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wolfs-furniture-doug-wolf/lancaster-pennsylvania-17601/wolfs-furniture-doug-wolf-owner-linda-burke-general-manager-buyer-beware-of-wolf-1165851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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