WOW Cable WOWAY WOW cable has to be the worst cable and internet experience in my career. Not one of their published numbers---numbers for bills, installation, tech support, or service---picks up in less than 50 minutes, day or night. Their service is sold with a modem Montgomery Montgomery, Al

WOW cable has to be the worst cable and internet experience in my career.  Not one of their published numbers---numbers for bills, installation, tech support, or service---picks up in less than 50 minutes, day or night. Their service is sold with a modem But, there is no router in Wow's inventory that can take the signal from the modem and broadcast to the rest of a room-- no less to the rest of a house. There is no router--according to WOW senior techs-- that is available, anywhere in this area. Nonetheless, that's all that WOW offers. Worthless, is too generous. It's as close to a fraud as I've ever seen. When I asked Cory of Columbus at the call center to forward the information regarding the router and the inability to reach a WOW person anytime of the day or night without hold times that exceed reason, he said --that's the way it is. Cory seemed unwilling to tell me affirmatively if my sixty day warranty off satisfaction would be honored.  Cory's obduracy morphed into what the French call a dialogue of the deaf. Finally, he relented.  if I returned the rest of the equipment to Wow before the end of the month, the guarantee would be honored. We will see. Now, I am looking at a 270 dollar fee for services never rendered, incompletely rendered, in exchange for frightening--Twilight Zone  "conversations"  with Wow reps and techs. I don't know how WOW expects to stay in business.