Report: #414837

Complaint Review: Wu-Yi Source - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, January 22, 2009
Updated: Sat, January 09, 2010
Reported By: — prairie grove Illinois

Author Confirmed

Why?

Wu-Yi Source wu-yisource.com/ Internet U.S.A.

Phone: 866-449-5567
Web:
Category: Weightloss Programs

Wu-Yi, Wu-Yi Source Wu-Yi Source - BEWARE!!! Internet

*UPDATE Employee: Hello,

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Ordered the alleged "free trial" - ya, right.

Credit card started getting billed automatically. Surprise surprise.

Called them to cancel and get refund or credit my credit card.

Also called my credit card company to cancel and get new card so Wu-Yi Source can't automatically bill me anymore.

I would not recommend anyone else suffering from dealing with a company like this due to their business policies/practices that I detest.

After reading other comments from people who have also dealt with them, I am concerned that this bad experience will be a bit more expensive than I had anticipated in the beginning.

Roger
prairie grove, Illinois
U.S.A.

This report was posted on Ripoff Report on 01/22/2009 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source/internet/wu-yi-wu-yi-source-wu-yi-source-beware-internet-414837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Hello,

AUTHOR: Lynda - (United States of America)

SUBMITTED: Saturday, January 09, 2010

POSTED: Saturday, January 09, 2010

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern,

Thanks,

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