Complaint Review: Wu-yi Source, Living Lean Las Vegas - Internet
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- Author Not Confirmed
- Wu-yi Source, Living Lean Las Vegas Internet United States of America
- Phone: 0-808-120-2325
- Web: www.PureCleansePro.com
- Category: Alternative Health
Wu-yi Source, Living Lean Las Vegas Pure colon cleanse (free trial) THE IS NO SUCH THING AS FREE!!!!!! I AM PAYING AND PAYING AND STILL PAYING!!!!! Internet
*UPDATE Employee: Resolution offer
*UPDATE Employee: Hello,
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I decided to try this so called free trial of the acai and colon cleanse. As soon as I had signed up for the free trial I had a bad feeling and decided i wanted to cancel. I called a moment after and tried morning noon an night an also midnight just to get a autoimated machine time after time this company was impossible to get hold of. So I proceeded to start submit requests through their website to cancel this order each time I was submitting a cancellation request the website would say they might not recieve this to try again so after trying phone email what else to do. I rang my bank barclays to help me with this problem they told me they cannot do anything (which is helpfull). Then I went into the bank in person and was told if I cancel my card this company can not get any more money, so I cancelled my card as the company had taken my card number not my account. Much to my discust this company mangered to take more money, not only are they impossible to get hold of but they have accuse to your details which is not right at all. So now I am closing my account and still my name is going to have a bad credit rating. This company is a nightmare.
This report was posted on Ripoff Report on 01/02/2010 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source-living-lean-las-vegas/internet/wu-yi-source-living-lean-las-vegas-pure-colon-cleanse-free-trial-the-is-no-such-thing-a-548664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Resolution offer
AUTHOR: Customer Service Administrator - (USA)
SUBMITTED: Friday, January 29, 2010
Customer Service can be reached in the U.S. by calling: 1 (866) 396 - 5711, they are available Monday - Friday 9 am - 9 pm Eastern Time where an agent will be happy to assist you in trying to locate an account and addressing your concerns. If you have already contacted customer service and feel you were not treated fairly, or would like to discuss any additional issues, please call me directly at 435-773-1795 or you may email me at customerservice@cshelp.org and I will promptly assist you.
If you are another customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please contact me directly and the phone number or customer service email address above and I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
#1 UPDATE Employee
Hello,
AUTHOR: Harold Fink - (United States of America)
SUBMITTED: Friday, January 29, 2010
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,
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