Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1474977

Complaint Review: XuanMart.com - Lodi California

  • Submitted:
  • Updated:
  • Reported By: Martin — San Diego California United States
  • Author Confirmed What's this?
  • Why?
  • XuanMart.com 1416 Graffigna Ave, Lodi, California United States

XuanMart.com Took order and payment for product and then failed to deliver. Lodi California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

XuanMart.com apparently is a popup website that sells power tools and appliances. They first appeared on 3/4/2019.  I found an appliance at a very good price placed an order and received an email recapping my order and the purchase price.

After having not heard from the company I tried following up with them to find out the status of the shipment of the product.  Unfortunately it was at that point I realized the company was a scam because none of the contact information that the company listed on their website was operational...their phone number was out of service, emails sent to their address "bounced" and the companies physical address was in the middle of a residential area in Lodi.   Furthermore they had obscured their Internet contact information that you can typically view when you use the Icann's "whois" service. 

I'm now in the process of trying to shutdown the website. I've reported the website fraud through IC3, I've submitted abuse reports to both their Internet registrar company (Dynadot.com) and the ISP company (GoDaddy.com). Both of the Internet companies took my reports but indicated that I shouldn't expect any followup. 

I've also contacted my Senator's office to explain the challenges that consumer have in getting any actions taken against these fraudulent websites. It really is like pushing a string.  The internet companies (Registrar and ISPs) really don't have much incentive to shutdown fraudulent websites as they are making money from the website hosting, etc. And it's simply not a priority for them.  The government agencies like IC3 where you are directed to report this type are a "JOKE". When you submit your report you don't even get a case# so there is no way for you to even follow up on your case. And based on all of the consumer comments re: IC3 it appears that they never do follow up. 

I think it's time that new legislation be put into place to force the hand of the Internet companies to take timely action against these fraudulent websites and/or a new government agency needs to be put in place to actually take on these reported cases...as the IC3 agency is doing ABSOLUTELY NOTHING!

This report was posted on Ripoff Report on 03/08/2019 02:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xuanmartcom/lodi-california-95242/xuanmartcom-took-order-and-payment-for-product-and-then-failed-to-deliver-lodi-californ-1474977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now