Yelp Autopost - Ashley Furniture, San Diego - Georgia Mills, San Diego - Southwestern Furniture of Wisconsin, LLC - Michael Jedlowski, Arizona - Judy Rosario, Arizona Never Shop Ashley Furniture San Diego California

I had just moved here in October 2012. The first thing I needed was a mattress and box spring. The bed frame could come later. I'm used to having double pillow top mattresses because they last longer. The last one I had lasted 13 years. Well the salesman was a smooth talker and convinced me that the Simmons Beauty Rest Ultra Plush would be ideal for me. I asked him about the mattress dipping, since it was not a double pillow top. He promised me it would not dip. 5 months later and it is dipping. They sent an Ashley Furniture technician out to look at it. So my mattress has a 10 or 20 year warranty. He puts a ruler on the mattress and tells me it's not dipping enough. Apparently it needs to dip 2 full inches before they will do anything about it. So I said to him, you mean to tell me that I have to have awful sleep and wait until it dips 2 inches before you will replace it? He basically said yes. I will never buy a non double pillow top mattress again! I will also never shop at any Ashley Furniture again.