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Report: #369778

Complaint Review: Zeldasupport.com - Internet

  • Submitted:
  • Updated:
  • Reported By: bessemer Alabama
  • Author Confirmed What's this?
  • Why?
  • Zeldasupport.com Zeldasupport.com Internet U.S.A.

Zeldasupport.com four unauthorized charges to my credit card in one day from someone using a different email address than mine Internet

*REBUTTAL Individual responds: zeldareport

*Consumer Comment: I'm also a victim of this

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Upon doing a phone check of my bank account, four unauthorized charges appeared. The bank gave me the name of ZeldaSupport.com as the place submitting the charges. I got on the Zeldasupport.com website and got the phone # and called them. They confirmed that they had submitted the charges to my account. They asked if my email address was the one on their account. It was not my email address. They agreed to remove two of the charges and reverse them with my bank. After filing a police report and closing my credit card account, i will be able to go back to Zeldasupport and file for the other two charges.

In the meantime, my bank is replacing the amouunt into my account and issuing new cards. Zeldasupport advised these charges are for adult material. I have turned the email address of the person initiating these charges in my name and using my card #, over to the state attorney general's office and to the sheriff's department for investigation. From what little info I've found on the internet, , Zeldasupport doesn't use much effort in making sure that the transactions they process are either authorized by the cardholder or are fraudulent.

Looking bear
bessemer, Alabama
U.S.A.

This report was posted on Ripoff Report on 09/04/2008 01:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zeldasupportcom/internet/zeldasupportcom-four-unauthorized-charges-to-my-credit-card-in-one-day-from-someone-using-369778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Individual responds

zeldareport

AUTHOR: Bob - (U.S.A.)

POSTED: Friday, September 19, 2008

yes i got hit just after i shopped at modells zeldareport $1

a friend also got hit just after a modells charge


hmmmmmmm.........

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#1 Consumer Comment

I'm also a victim of this

AUTHOR: Ganbare - (U.S.A.)

POSTED: Friday, September 05, 2008

I've just recently checked my online banking statement and discovered 2 transactions along with 2 international fees. The first being an innocent $1 and then $39.97 from zeldasupport.com.

I can only wonder how my information got stolen, but this seems to be getting out of hand. I'm really anxious to run over to my bank tomorrow to get this sorted out. I'd really like to find out more about this and hear experiences from other victims.

I'm lucky I caught this so soon, since it has been less than a week when these mysterious transactions went through, according to my statement.

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