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Report: #1501746

Complaint Review: Andy Hedlund - State Farm Insurance Agent - Rogers minnesota

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  • Reported By: Lukeb — Princeton Minnesota United States
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  • Andy Hedlund - State Farm Insurance Agent 21201 John Milless Dr Rogers, minnesota United States

Andy Hedlund - State Farm Insurance Agent State Farm Agent Rogers MN, Insurance Agent Rogers MN, THe Hockey Agent Rogers MN HORRIBLE! Andy Hedlund of Rogers MN State Farm is rude, will not cancel your policy, and hang up on you, and LIE! Rogers minnesota

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On or around October 1st, State Farm unwillingly transferred my policy to Andy Hedlund, State Farm, Rogers, MN. I did not approve this. So on October 8th, I canceled my policy and went with a NEW insurance carrier. On October 11th, I called in to make sure my State Farm policy was canceled. They said that my new agent would have to fax over the new policy. HE did and sent me confirmation. Then on Nov 9th, I received another bill from state farm. I called the Andy Hedlund office and the lady there said nothing was canceled. She then asked me for the name of the person that I spoke to weeks earlier, and I couldn't recall. She then Scolded me.

I asked her name and she hung up on me. Then I called back seconds later and the new lady that answered stated that the policy has not been canceled and the only thing she saw was something pre-October. She also asked the other girls in the office who just talked to me and NONE of them said they did. They lied! I'm left with this office not doing anything, and no confirmation and keep paying on a service/product that I'm, not supposed to have! 

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