Complaint Review: ASUS Computer Company - Fremont California
ASUS Computer Company ASUS refused to repair an ASUS Chromebook under warranty, and purchased approximately 03-31-2021. Fremont California
*Author of original report: UPDATE: 08-08-2021
*Author of original report: ASUS is not alleging water damage, and the laptop was not dropped in a puddle.
*Consumer Suggestion: Damage
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ASUS refused to repair an ASUS Chromebook under warranty, and purchased approximately 03-31-2021. ASUS alleged customer inflicted damage which isn't true, and their sole evidece was a piece of dirt on the exterior of the case. No other allegation was made by ASUS.
The ASUS email provided by their repair facility doesn't accept responses, and there doesn't appear to be a way to contact them in writing.
This report was posted on Ripoff Report on 07/15/2021 08:50 AM and is a permanent record located here: https://www.ripoffreport.com/report/asus-computer-company/fremont-california-refused-1510012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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