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Ripoff Report | Autohistoryusa.com Review - Montgomery, Alabama
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Report: #1480626

Complaint Review: autohistoryusa.com - Montgomery Alabama

  • Submitted:
  • Updated:
  • Reported By: Daniel — Palm Coast Florida United States
  • Author Confirmed What's this?
  • Why?
  • autohistoryusa.com 8400 Marsh Pointe Dr, Montgomery, Alabama United States

autohistoryusa.com I did 1 VIN search as advertised for 1 dollar, and was billed on my card for $18.95 the next day. Montgomery Alabama

*UPDATE Employee: Contact Us For A Full Refund

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I checked the box for 1 report for a dollar not 3 months for 18.95 a month. They offered to close my account and not charge my account going forward but never offered to refund the other $17.95.

There terms and conditions section says: Item 13: 13.RESERVED RIGHTS FOR AUTOHISTORYUSA.COM FEES Offer Details: 1) Receive a single report for $1.00. This is a one-time fee, for a single report. Our customer service phone is 1-888-986-8443.

This report was posted on Ripoff Report on 06/18/2019 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/autohistoryusadotcom/montgomery-alabama-i-did-vin-1480626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Contact Us For A Full Refund

AUTHOR: Karmen - (United States)

POSTED: Tuesday, June 25, 2019

Hello Daniel, 

I apologize for the experience you had. We do offer a full refund for any of our customers that are not happy with their purchase. Simply contact our customer service team or email me directly at support@autohistoryusa.com and this will be taken care of immediately for you. 

Best Regards, 

Karmen

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