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Report: #1532472

Complaint Review: BeanieAndKate -

  • Submitted:
  • Updated:
  • Reported By: Anonymous Dog Lover — USA United States
  • Author Confirmed What's this?
  • Why?

BeanieAndKate Owner Took Money and Has Not Provided Update for Over 3 Months, No Longer Responds to Messages

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diabeticbeanie w0ahhkate Katelyn Raeann Smith jerseygirlpearl

I ordered a painting from the real beanieandkate account through their Instagram diabeticbeanie, not an account impersonating them. I provided my information including shipping address and payment. I picked out the colors for the painting as requested and have not heard from the owner for over three months. The owner never shared the estimated wait time at any time throughout the process and when asked later they ignored my messages. I've asked multiple times for a refund on their multiple accounts. They ignore all messages. They also delete comments from their posts when people ask questions about their orders. The owner needs to refund customers waiting multiple months and provide new customers with an estimated wait time so they know what they are getting into before sending money. It's sad because it was to benefit their dog with diabetes and customers were trying to support their dog.

This report was posted on Ripoff Report on 05/09/2024 05:41 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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