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Report: #1511882

Complaint Review: Best Buy - Charlotte NC

  • Submitted:
  • Updated:
  • Reported By: alfonso — Charlotte NC United States
  • Author Confirmed What's this?
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  • Best Buy Charlotte , NC United States

Best Buy Won’t honor warranty and won’t exchange tv Charlotte NC

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I purchased a tv on February 28th and I got it home noticed a small blemish in the screen. I was like d**n I can live with it but it ambit worse so I contacted Best Buy they told me it was still under factory warranty and they would send out a tech. The tech came and tried to take apart my tv to fix it and broke it. Now I have a tv that’s broken and they told me it would take a month to replace it.

Well that’s came and gone I try and try to call but nobody has an answer or they just transfer me to other people. They just will not switch the tv very poor customer service and I paid extra for the warranty this store is the worst I hope everyone stops buying from them.

This report was posted on Ripoff Report on 09/14/2021 05:41 AM and is a permanent record located here: https://www.ripoffreport.com/report/best-buy/charlotte-nc-wont-honor-tv-1511882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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