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Ripoff Report | Best Buy Review - Best buy prepay scam
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Report: #1511548

Complaint Review: Best Buy -

  • Submitted:
  • Updated:
  • Reported By: Jon — BURLINGTON United States
  • Author Confirmed What's this?
  • Why?
  • Best Buy United States

Best Buy Best Buy Pre-Pay Scam

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I pre-ordered a 400.00 watch the 1st day pre-order was available.  The watch came out on Aug. 27th.  Best buy wont ship it until Sept 9th.   I should have had the watch on or around the 27th given my pre-order status.  Numerous contacts to Best Buy.  Their solution, no we wont change your order so you can get the watch now instead go to a store and buy a second watch and when the pre-ordered watch comes in cancel the order and wait for a refund.

Best Buy is attempting to lock me into a pre-order and ship the watch when its convienient while selling the watch to walk in customers.  No customer service at all!!

This report was posted on Ripoff Report on 09/02/2021 06:56 AM and is a permanent record located here: https://www.ripoffreport.com/report/best-buy/prepay-scam-1511548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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