Report: #1492399

Complaint Review: Big O Tires - Phoenix Arizona

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Ripoff Report is Xcentric Ventures

Submitted: Sun, March 01, 2020
Updated: Sun, March 01, 2020
Reported By: Liam — Phoenix Arizona United States

Author Confirmed

Why?

Big O Tires 720 E Baseline Road Phoenix, Arizona United States

Phone: 602) 243-6255
Web: bigotires.com
Category: Oil change gone wrong!!!

Big O Tires damaged my van and denied it Phoenix Arizona

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Big O Tires in South Mountain on Baseline damaged my van's body, denied it (even though pictures prove it), stopped communication, and they are stonewalling me. Prior to this, had my van in FIVE times for same break issue. And, on same visit where they damaged my van, they overfilled the oil.

Took my money, left me with damaged van. Terrible customer service locally and on national level.

Could not get through to customer service for ages. Finally reached them on Facebook and they led me on wild goose chase until putting me through to Arizona Regional office.

Talked to man at regional office, sent him pictures as proof, then stopped all communication.

Report Attachments:

This report was posted on Ripoff Report on 03/01/2020 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/report/big-o-tires/phenix-arizna-damaged-van-1492399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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